Logistics Coordinator
Logistics Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
This position will be responsible for communicating shipment status and shipment accessorial changes between the Masonite Logistics Team Masonite Plant Shipping Leads and Masonite Carrier Partners. The role will also support other Logistics Team functions including but not limited to requesting and organizing spot quotes updating TMS database working with specific Masonite critical customers training new carrier representatives on the freight audit process and auditing carrier invoices within the TMS system. Other functions will be assigned as needed.
Main Responsibilities and Accountabilities:
The role will include but not limited to sourcing truckload capacity requesting and organizing spot quotes load tracking and tracing manipulating information in the TMS seeking information from carriers responding to plant personnel and buyers training new carrier representatives on use of the TMS and working within the TMS to update change and resolve shipment and carrier issues.
Review suspended carrier invoices and provide resolution and approval to carrier partners. Review detention and other accessorial charge requests and get authorization from key Masonite stakeholders. Provide payment status to carriers and give feedback on aging invoices and aging reports.
Maintain TMS database integrity; customer & supplier addresses plant and customer contact information accurate data entry resolve errors load updates support rate and carrier management within the TMS and other administrative functions within the TMS.
Facilitate resolution of scheduling and shipment conflicts between Masonite plants vendors carriers and customers. Answer questions from Masonite facilities and partner carriers.
Communicate with the Logistics Team and direct Managers daily to escalate issues; loads requiring recovery spot quote shipments critical or urgent issues on shipments or site needs etc.
Track & trace shipments manage and report on various measurables in the TMS including but not limited to carrier tender rejections late delivery and pick-up late delivery reason codes load updates from carriers critical customer lists and others as needed.
Manage and report on various measurable data points in the TMS including but not limited to: carrier tender rejections late delivery and pick-up late delivery reason codes load updates from carriers critical customer lists and others as needed.
Communicate weekly Fuel Surcharge updates. Monitor freight invoices for fuel cost discrepancies and research as needed.
Provide TMS training to new Masonite carriers and site users; develop and maintain SOPs that pertain to TMS training; assist in TMS implementation
Other projects and added responsibilities as directed by the Logistics Manager.
Minimum Qualifications and Experience Requirements
Associates degree; or 4 years post-high school work experience
Intermediate analytical skills/experience.
Minimum 2 years business analytics experience.
Minimum 2 years freight audit experience
Minimum 2 years of customer service experience
Minimum 2 years of Transportation or Load Planning experience
Intermediate skill level with MS Office; required Excel and Word
Employment Type
Full Time
