work from home ( married telecaller)
work from home ( married telecaller)
Posted on :
22-06-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
telecaller also known as a telemarketer or phone sales representative is someone who communicates with customers over the phone to promote products or services generate leads or provide customer support. They act as the voice of a company interacting with customers to build relationships resolve issues and drive sales.
Key Responsibilities:
Outbound Calling:
Making calls to potential customers to introduce products or services generate leads and encourage sales.
Inbound Handling:
Answering incoming calls from customers to address inquiries resolve issues and provide support.
Lead Generation:
Identifying and qualifying potential customers through phone conversations.
Sales and Closing:
Persuading customers to make purchases schedule appointments or take other desired actions.
Customer Service:
Providing information resolving complaints and building positive relationships with customers.
Record Keeping:
Maintaining accurate records of calls customer interactions and sales leads.
Following Up:
Contacting customers to provide updates offer support or pursue sales opportunities.
Essential Skills:
Communication Skills: Excellent verbal communication active listening and persuasive speaking.
Interpersonal Skills: Ability to build rapport with customers and handle different personalities.
Product Knowledge: Understanding of the companys products or services to effectively communicate their value.
Sales Skills: Ability to identify customer needs overcome objections and close sales.
Computer Skills: Basic computer skills for record keeping and CRM system navigation.
Problem-Solving: Ability to handle customer issues and find appropriate solutions.
Time Management: Ability to manage a high volume of calls and meet targets.
Patience and Persistence: Ability to handle rejection and stay motivated.
In essence a telecaller is a vital link between a company and its customers playing a crucial role in driving sales building relationships and providing support.
Employment Type
Full Time
Key Skills
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