Operations Manager - 1st Shift

The Resideo DC Operations Manager is responsible for leading directing and managing Distribution Center shift operations to ensure consistent high-level service quality and customer satisfaction cost-efficient operations compliance with company policies and procedures ISO standards and Sarbanes Oxley requirements and other regulatory guidelines.

This is a 1^st Shift position who will report directly to the DC General Manager.

JOB DUTIES:

• Demonstrate leadership and commitment to Safety Culture Quality Policy ISO Standard Processes Customer Focus and Continuous Improvement best practices.
• Areas of responsibility consist of but are not limited to shift Operations: Inbound Inventory Returns Refurbishment and Outbound Shipments.
• Financial responsibilities include shift labor planning and other tasks.
• Performance tracking and reporting of KPIs On-time Receiving Schedule On-time Shipping to Schedule (OTTR) Customer Quality Issues Labor goals Inventory Accuracy.
• Plan and monitor weekly/monthly/yearly staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives.
• Utilize superior communication skills to motivate staff and develop effective working relationships with peers Executives and customers.
• Manage and oversee administrative functions to ensure all paperwork is processed efficiently and on time and meets all compliance requirements.
• Set and Improve Performance standards for salaried associates and their direct reports.
• Coach train and mentor direct reports and provide career development opportunities through continuous improvement objectives and quality management activities.
• Conduct annual performance reviews for all department staff and address all employee performance problems promptly and directly per personnel policies and procedures.
• Understand customer business rules and expectations to solve complex customer supply chain challenges.
• Quickly resolve any operational issues to eliminate production loss or transportation service failures and proactively communicate with customers
• Implement process improvement projects and identify other areas for improvement.
• Leading training programs and certification processes as needed.
• Recommending methods processes and systems for maximum utilization of facilities materials employees and other assets.
• Managing projects to support the execution of capital budget expenditures and/or lead segments of the projects.
• Providing support to other duties as assigned.

PHYSICAL DEMANDS:

• Must be able to work in a warehouse environment loud noise and wear proper PPE
• Able to lift push carry and pull up to 50lbs
• Ability to meet physical requirements including a variety of standing sitting and walking through the warehouse
• May include Overtime and off-hours work depending on Peak Season Customer escalations and Operations issues

YOU MUST HAVE:

• 8 years of related experience in Logistics Manufacturing or Distribution Center settings with experience in project management Lean Six Sigma and Process Flow
• Proven experience in a supervision/managerial role
• Professional experience leading continuous improvement cross-functional teams/projects
• SAP inventory management/warehouse management experience

WE VALUE:

• Proficient knowledge of logistic process flows and ability to identify and correct bottlenecks/constraints in a fast-paced logistics environment
• Accountable reliable self-directed analytical disciplined hands-on and has strong interpersonal skills.
• Ability to read and interpret documents such as safety rules operating andmaintenance instructions ISO standards and proceduremanuals.
• Ability to develop implement and analyze reportingMetrics Productivity Reporting as well as analyze failure and problem resolution.
• Superior analytical and process improvement skills
• Strong PC skills including Windows Office Suite and SAP applications
• Excellent verbal written and technical communication skills with the ability to effectively communicate through all levels of the organization
• Think independently and handle multiple projects through to completion
• Excellent collaboration and influence with management and cross function teams
• Independent work initiative sound judgment diplomacy analytical ability and professional demeanor
• Ability to lead people/team and engage/mentor staffs

WHATS IN IT FOR YOU:

• Innovation: Bring your creative ideas to the table and be part of a company that values out-of-the-box thinking
• Growth: Join a dynamic team with ample opportunities for professional and personal development
• Resideo provides employees with a comprehensive benefits package including life and health insurance life assistance program accidental death and dismemberment insurance disability insurance retirement plans vacation & holidays

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