SVP of Revenue Management
SVP of Revenue Management
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Salary Not Disclosed
1 Vacancy
Job Description
Hornblower Group is the global leader in world-class experiences and transportation operating a portfolio of water and land-based offerings in three business units. City Cruises operates and manages sightseeing and dining cruises across over 20 cities in the US Canada and the UK. Walks and Devour creates sells and leads smaller-group premium tours throughout Europe. The Ferry business focuses on not only delivering experiences for Alcatraz Niagara Falls and the Statue of Liberty but also operating daily passenger transportation in several markets across the US.
The Senior Vice President of Revenue Management serves on the leadership team and is responsible for the strategic planning disciplined execution and responsive tactics that drive the organization to achieve the key results. The role requires a collaborative analytical and results-driven leader with more than 15 years of experience developing and implementing successful growth and recovery strategies in a fast-paced and highly competitive environment with a proven history of improving profitability and quick decision-making. The candidate must have solid experience with implementing tools and processes to optimize yield revenue and EBITDA across multiple channels and pricing segments. The position leads develops and manages a team of nine responsible for the pricing reporting analysis scheduling planning communication and innovation.
Key Responsibilities:
- Commercial Strategy. Architects the revenue strategy to achieve the organizations key results. Develops a clear plan that drives disciplined execution. Collaborates with other senior leaders to identify new opportunities to expand markets offerings channels and consumer groups. Ensures financial optimization of business mix and asset utilization.
- Profitable Revenue Growth and Yield Optimization. Drives the organizations financial performance leading a fast-paced trading environment and adapting tactics across the team to achieve the key results. Ensures the pricing strategy aligns with the organizations KPIs and revenue targets and ensures dynamic pricing recommendations support the financial objectives of the business. Understands the impact of competitor pricing and incorporate statistical modeling into existing tools.
- Leadership. Leads a high-performing team of strategists analysts and administrators. Aligns motivates and develops talents for effective collaboration goal-focused execution and longer-term succession planning. Ensures required tools for the team are developed and understood. Listens and adapts accordingly to feedback from the commercial team. Removes roadblocks to the teams success and celebrates wins.
- Market Positioning. Aligns the revenue pricing and promotional strategy with the brand positioning and value proposition to differentiate the guest decision and inspire consumers to pay a premium.
- Performance Reporting and Analysis. Establishes the key performance indicators and targets for yield optimization. Makes fact-based decisions driven from timely and relevant insights and communicated through simple standard and structured processes that enable all commercial departments across the organization to react quickly to market conditions.
- Innovation. Sets a high standard for the organization and advocates for the transformation of both internal processes and tools to improve decision-making and create clarity across the organization.
- Relationship Management. Collaborate with Sales and Marketing on strategic agreements with external partners to improve financial performance. Ensure all arrangements have detailed implementation plans with disciplined execution and tracking of results.
- Allocate: Support and allocate resources for an effective organizational structure that balances process.
- Sales Operations. Were looking for an early-stage builder who can implement systems from scratch and adjust as the companys scales. Experience implementing and optimizing sales tools platforms technologies and systems including lead distribution tools email tools calling software activity trackers and more
Critical Metric Responsibilities:
- Revenue
- Revenue/Guest
- Occupancy
- Yield
- SG&A
- EBITDA
- ROIC
- NPS
- Market Share
- Employee Engagement
- Financial and Operational KPIs
- Channel Segmentation and Distribution KPIs
Requirements:
- 15 years in Revenue Management in the travel and hospitality industry
- Bachelors degree in finance Economics or Marketing. MBA preferred.
- Experience operating in a fast-paced Trading environment
- Strategic thinker
- Excellent communicator both written and verbal
- Cross-functional planning
- Organizational design including development of KPIs
- Collaborative leadership style
- Influence on performance
- Experience leading dispersed teams of at least 10 people ideally upwards of 20-30 people
The RESPECT Service Systemembodies City Experiences mission vision values and operating principles. By creating a company culture that puts RESPECT at its core we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race color religion national origin sex age sexual orientation gender identity or expression mental or physical disability status as a protected veteran or other characteristics prohibited by applicable law.
Additionally we encourage all qualified applicants including those with past arrest or conviction records to apply. The Companyparticipates in the E-Verify program in certain locations.
We encourage qualified applicants with arrest and conviction records to apply.
Required Experience:
Senior Exec
Employment Type
Full-Time
