Management Systems Analyst BU (BWV/CPU)

The Management Systems Analyst position will act as the primary technical coordinator for body camera devices. The position will also be a point of contact for officers on issues relating to operational technology such as laptops cell phones in-car video digital evidence management working to find solutions with the Citys centralized IT department and SPD cell phone coordinator. The position will help maintain a working inventory of body camera equipment as well as answer basic questions and troubleshoot on the operation of various equipment and related systems. The position will also work with vendors on issues of support and inventory. The Management Systems Analyst will ensure that officers have the necessary equipment and that it is in good working order to achieve the program goals of increased public trust and enhanced transparency.

Technical Coordinator:

• Create accounts for the BWV program for new officers and de-commission old accounts by researching personnel changes in the department.
• Issue new body cam equipment for the officers when needed as well as collecting equipment for officers leaving for other positions or the employment of the department.
• Communicate with field officers and Precinct Stationmasters to troubleshoot and answer questions about the BWV equipment/accounts and related software ensuringequipment is properly deployed and tracked.
• Collaborate with other SPD and City technical resources to troubleshoot and support other police technologies.
• Frequently work in SPD precincts and facilities requiring driving and possible flexible scheduling.
• Train new officer hires on body camera equipment and software operations.

Maintain Inventory:

• Monitor the body-worn video equipment to make sure the BWV program is operating according to service-level agreements outlined in vendor contract.
• Maintain adequate levels of BWV equipment in the field to prevent shortage of a key piece of SPD officer equipment.
• Provide limited support for department cell phones in conjunction with the SPD phone coordinator.
• Prepare returns of malfunctioning bodycam equipment to the vendor and do limited assessments of malfunctioning equipment.

Liaison with Vendor:

• Communicate with the vendor to ensure adequate equipment stores as well as address minor problems with the BWV platform.
• Work with the vendor and officers to test possible new equipment software applications and/or services that the vendor or officers are proposing.
• Undertake additional duties as assigned related to BWV deployment.

Required Qualifications:

Requires two years in systems operational procedures research or analysis and a bachelors degree in business or public administration finance computer science or related field (or a combination of education training and/or experience that provides an equivalent background to perform the work of the class).

Desired Qualifications:

• Demonstrated customer service experience.
• Experience with .
• Familiarity with mobile device operating systems (iOS) and applications.
• Ability to undertake initial troubleshooting with various software and hardware.
• Desire to learn new software and hardware products.
• Experience in inventory management is a plus.
• Knowledge of Department and City Programs policies procedures and current events.
• Excellent oral and written communication skills.
• Ability to perform assigned tasks under pressure and with frequent interruptions in an open workspace.
• Detail oriented highly organized self-motivated and able to multi-task to meet competing deadlines.

Position Requirements:

• Must passa Seattle Police Department background investigation.
• Must have a valid Drivers license.
• This position is an onsite position; the employee is expected to work in person 4 days a week (subject to change). Individual schedules will be based on an agreement between the employee and their supervisor.

About the Department:

The Seattle Police Department is comprised of approximately 1600 dedicated law enforcement professionals all committed to creating and fostering a work environment that is collaborative innovative and leading the way in law enforcement principles and practices. Ours is a culture that encourages top performers to adhere to a standard of excellence in the identification of and resolution to complex challenges. At SPD we acknowledge and honor the fundamental value and dignity of all individuals and pledge ourselves to create and maintain an environment that respects diverse traditions heritages and experiences.

Additional Information:

The City of Seattle offers a comprehensive benefits package including vacation holiday and sick leave as well as medical dental vision life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the Citys website at: full salary range for this position is $45.74 - $53.27 per hour.New employees begin at Step 1 of the pay progression which is $45.74 hourly. Current City employees starting rate of pay will be based onPersonnel Rules regarding promotions. This is a full-time (1.0 FTE) regular position with full benefits. This is a Civil Service position eligible for overtime.

How to Apply:

• Apply online at refer to: Job# 2025-00775
• A cover letter and resume that provide additional information on why your skills and experience make you qualified for this job are required.
• Incomplete applications will not be considered.

If you have any questions please contact Roth Lim at.