Social Media Governance Lead

As a Social Media Governance Lead at Vanguard you will play a crucial role in safeguarding the companys reputation and ensuring compliance with regulatory standards across all social media platforms. As a member of the social media center of excellence you will develop and implement policies provide training and monitor content to promote a positive and consistent brand image. You will support Vanguards mission to take a stand for all investors. You will need to bring a strong vision new perspectives and experiences a growth mindset and a dedication to continuous improvement and excellent performance to help continue our work. Are you up for the challenge

Responsibilities:

• Developandmaintaincomprehensivesocialmediapoliciesandguidelinesthatalign withVanguardsmissionandregulatoryrequirements.

• MonitorandanalyzesocialmediatrendsandplatformstoensureVanguardssocialmediapracticesremaincurrentandeffective.

• ConductregularauditsofVanguardssocialmediaaccountstoensurecompliancewithinternalpoliciesandexternalregulations.

• Collaboratewithlegalcomplianceandmarketingteamstoaddressandmitigaterisksassociatedwithsocialmediacontentandinteractions.

• Providetrainingandsupporttoemployeesonbestpracticesforsocialmediaengagementandgovernance.

• Stayinformedaboutbestpracticesandemergingtrendsinsocialmediagovernance

• Facilitatecollaborationtoensureourbrandrepresentationacrossallsocialmediaplatforms is consistent.

• Participates in special projects and performs other duties as assigned.

Qualifications:

• Five years related work experience.

• Undergraduate degree or equivalent combination of training and experience. Public Relations degree preferred.

• Experienceindevelopingandmaintainingsocialmediapoliciesandguidelinescollaboratingwithlegalandcomplianceteamstoensurealignmentwithregulatoryrequirements.

• Expertiseincreatinganddeliveringcomprehensivetrainingprogramsforcorporatesocialmediausersensuringglobalawarenessandadherencetoupdatedpolicies.

• Provenabilitytoassessandmitigaterisksassociatedwithsocialmediaactivitiesimplementingstrategiestoprotectthecompanysreputationandclientdata.

• Strongunderstandingofsocialmediagovernanceframeworksincludingthedesignandmanagementofapprovalworkflowstoensurecontentcomplianceandquality.

• ExperienceinmonitoringandanalyzinginternalandexternalsocialmediaconversationstoidentifytrendssentimentandpotentialissuesaffectingVanguard.

• Knowledgeofsecuritycompliancestandardsandbestpracticesinsocialmediagovernancewithacommitmenttostayinginformedaboutindustrydevelopments.

• ProficiencyinusingsocialmediamanagementandlisteningtoolssuchasJIRATalkwalkerMeltwaterandKhorostotrackandreportonsocialmediaactivities.

• Excellentcommunicationandinterpersonalskillswiththeabilitytoeffectivelyconveycomplex socialmediapoliciesandguidelinestodiverseaudiences.

This role is part of our hybrid work model with Tuesdays Thursdays required in our offices to foster collaboration and relationships. On Mondays and Fridays our crew will have the option to work remotely or continue working from our offices in Malvern PA.

To strengthen your application for the Social Media Governance Lead role at Vanguard we encourage you to include a cover letter that highlights your experience in developing and enforcing social media policies collaborating with legal and compliance teams and driving brand consistency across platforms. Be sure to showcase your ability to assess risk deliver impactful training and stay ahead of emerging trends in social media governanceespecially as they relate to regulatory compliance and brand reputation.

Special Factors

Sponsorship

About Vanguard

At Vanguard we dont just have a missionwere on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.