MRO Site Representative

Join Our Team at Wheels Up

At Wheels Up were proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines we are committed to making private air travel safe reliable and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators we offer our customers access to the right aircraft for their needs and the ability to fly on their terms.

And it doesnt stop at private flights. Wheels Up also provides freight services safety and security solutions and managed services to individuals businesses government agencies and more. Regardless of how when or where you want to fly our mission is simple; deliver a premium personalized aviation experience for every customer.

Role Overview: What Youll Be Doing

Wheels Up is looking for a world-class MRO Site Representative in Statesville NC (SVH) to join our team of dedicated and passionate professionals fueled by the most powerful brand in private aviation as we continue our mission of democratizing the private aviation space through cutting-edge technology and innovative product and service offerings.

Your Key Responsibilities (Essential Functions)

• Ensures pre-induction meetings are held for upcoming Scheduled Maintenance events andestablishesclear expectations for upcoming visits 30 days beforeaircraftarrival and then within 7 days of arrival to solidify visitcontent
• Confirms Scheduled Maintenance event workflow expectations with MROfacility

• Ensures all parts are pre-ordered by Wheels Up planningteam
• Confirmsaircraftarrival and communicates any schedule changes to MROfacility
• Ensures workflow is efficient and ontrack
• Ensuresmanpowerallocation is in line with MRO facility contractualobligations
• Monitors maintenance progress daily and updates internal Wheels Up Score Card and internal flight tracking system (Up FMS)

• Ensures work progress status and roadblocks are communicated to Maintenance Control and other key internal Wheels Updepartments
• Orders any partsrequiredduring the Scheduled Maintenance event which are above MRO facilitylimits
• Approves discrepancies (following approval chart guidelines) as they are generated and ensures they are worked ina timelyfashion
• Engages internal Wheels Up FSR team for specific pre-establishedissues
• Inspectsaircraftonce MRO facility completes all work following establishedchecklist

• Advises MRO facility of any post-visitneeds
• Assists MRO facility QA with any paperwork questions/concerns and ensures progressive paperwork is sent to Maintenance Controlconsistently
• Meets with Wheels Up pilots to discuss key elements of completed work scope and answers any questions the crew mighthave
• Participates in Functional Check Flights (FCF) ifrequired
• Reviews preliminary invoices for accuracy

• Resolves any billing issues asneeded
• Approves invoice for final payment (following approval chart guidelines)
• Monitorsaircraftperformance for 30 days following the completion of a Scheduled Maintenanceevent
• Follows up with MRO onaircraftperformancestatus
• Works with MRO facility to recover any monetary exposure due to incorrect or inadequate maintenance performed during the Scheduled Maintenance event which induced an AOG event within 30 days (or more if applicable)

• Documents and monitors MRO facility performance and reports data to Leadership weekly/monthly/quarterly
• Any other duties assigned by Leadershipteam
• Up to 50% of travel may berequired

What You Bring to the Table: Education & Certification Requirements

Were looking for someone who has a unique mix of experience skills and passion for what we do:

• Valid Airframe and Powerplant (A&P) certificaterequired
• 10 years of Aircraft Maintenance experiencerequired
• Part 121 or 135 Maintenance oversight experiencerequired
• Excellent verbal and written communication skills
• Ability to prioritize and successfully manage multiple projects/deadlinessimultaneously
• Ability to collaborate with inter-departmental personnel in meeting Wheels Upobjectives

The Extras We Value (Preferred Requirements)

While not mandatory here are some additional things that would make you stand out:

• Understanding ofaircraftscheduled maintenance
• CAMP (or other) Maintenance Tracking System experience

Physical Requirements

We want to make sure youre fully equipped for success. Heres a look at any physical requirements needed for this role:

• Ability to sit for an extended period of time
• Ability to stand crouch kneel for a period of time

What We Offer: Salary Range & Benefits

At Wheels Up we believe in fair compensation based on experience skills and qualifications. The salary for this role ranges from $75000 to $94000 depending on a variety of factors. We dont typically start individuals at the top of the salary range; your place within the range is based on what you bring to the table. Additionally you may be eligible for a discretionary annual incentive program which rewards individual and organizational performance.

We also offer a range of benefits designed to support your well-being and personal life including:

• Tuition Reimbursement
• Competitive 401(k)
• Comprehensive Medical Dental and Vision Insurance
• Complimentary access to mental health and wellness counseling through Spring Health
• Financial planning assistance through WellCents
• A variety of additional programs and services in support of your total well-being

Everyone is welcome here

Each of us is unique and thats what makes us amazing. We believe theres power in bringing people with different backgrounds points of view and life experiences together. So bring yourself and your best ideas. We provide equal employment opportunities (EEO). All applicants are considered regardless ofrace color religion national origin age sex marital status ancestry physical or mental disability veteran status or sexual orientation.

Because when we feel safe and comfortable being ourselves theres no limit to what we can achieve.

Need Accommodations

If you have a disability or are a disabled veteran and need assistance with applying please reach out to us at Simply include Accommodation Request in the subject line so we can quickly address your needs.

We look forward to learning more about you and how you can contribute to the Wheels Up journey!