Academic Advisor/Senior Academic Advisor (Hybrid Opportunity) (Multiple Positions Available)
Academic Advisor/Senior Academic Advisor (Hybrid Opportunity) (Multiple Positions Available)
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Job Description
About UMass Amherst
The flagship of the Commonwealth the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access fuel innovation and creativity and share and use its knowledge for the common good. Founded in 1863 UMass Amherst sits on nearly 1450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching research scholarship and creative activity. The institution advances a diverse equitable and inclusive community where everyone feels connected and valuedand thrives and offers a full range of undergraduate graduate and professional degrees across 10 schools and colleges and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental social economic and technological challenges in our world.
Job Summary
Under the direct supervision of the HFA Assistant Dean for Academic Advising and Student Success the Academic Advisor/Senior Academic Advisor provides comprehensive advising for College of Humanities and Fine Arts (HFA) students in various majors including HFA exploratory track students. This position works closely with other advising personnel to ensure high-quality advising and academic services for all undergraduate students. The Academic Advisor/ Senior Academic Advisor is responsive to the widely varied needs of diverse student populations and works in a high-volume and fast-paced environment.
Essential Functions
- Provides comprehensive individualized and small group advising to a diverse population of students during the academic year including new student orientation/registration periods and current student registration periods.
- Partners with their advisees departments to successfully build community within the major.
- Responds to common issues such as registration-related matters including fulfilling the universitys general education requirements interpreting major and college requirements and providing guidance for course enrollment.
- Assists students with matters involving transition to UMass Amherst goal setting self-assessment time management skills planning and decision-making such as establishing an academic plan choosing a major within and/or outside of the College of Humanities and Fine Arts and selecting courses.
- Identifies and responds to at-risk students experiencing academic and critical personal difficulties.
- Provides proactive and responsive interventions to support student success.
- Provides targeted outreach and support to students on Academic Warning and Academic Probation.
- Responds to inquiries from parents in accordance with FERPA in a highly professional and respectful manner.
- Helps to develop and offer activities and workshops for HFA students including information sessions about HFA majors for current and prospective students.
- Participates in HFA activities including Fall Visit Days Destination Days Senior Celebration and other activities and events.
- Represents HFA Undergraduate Advising on College and University-level committees and councils.
- Assists in training new professional advisors by providing them with the most current information about requirements in HFA and other majors.
Senior Academic Advisor additional essential functions:
- When appropriate collaborates with Undergraduate Program Directors to clear undergraduate students for Graduation.
- Provides supplemental professional development in HFA Advising Staff Meetings on a bi-monthly basis.
- Supports the hiring and training of new undergraduate employees.
Other Functions
- Executes special projects to support the mission of the HFA Advising and Career Center departments and the College.
- Performs related duties as assigned or required to meet department college and university goals and objectives.
- Understands responsibilities concerning Title IX FERPA and other compliance requirements.
- Demonstrates capacity skill and willingness to engage students and contribute to student success.
- Works collaboratively with other campus stakeholders to fulfill the mission of Academic Affairs Student Affairs and Student Success.
Minimum Qualifications (Knowledge Skills Abilities Education Experience Certifications Licensure)
- Bachelors Degree.
- Documented experience in academic advising student support or other related student-facing roles.
- Excellent oral written and interpersonal communication skills.
- Strong organizational skills.
- Intermediate-level computer proficiency.
- Ability to take initiative and work independently and collaboratively.
- Demonstrated commitment to continued learning or professional development on diversity equity and justice issues.
Senior Academic Advisor additional minimum qualifications:
- Two years documented experience in academic advising student support or other student-facing roles.
- Ability to recognize at-risk individuals and provide appropriate support and direction.
- Highly knowledgeable concerning FERPA and Title IX.
Preferred Qualifications (Knowledge Skills Abilities Education Experience Certifications Licensure)
- Bachelors Degree in Humanities or Fine Arts discipline.
- Masters Degree in Education Humanities and Fine Arts or related field.
- Experience serving or working with a large culturally diverse population.
- Ability to manage a high volume of complex and varied client needs.
- Ability to recognize at-risk individuals and provide appropriate support and direction.
- Knowledgeable concerning FERPA Title IX and University Academic Rules and Regulations.
Senior Academic Advisor additional preferred qualifications:
- Professional teaching experience.
Physical Demands/Working Conditions
Typical office environment.
Work Schedule
- 9:00 AM-5:00 PM.
- Required to work some nights and weekends.
- This position has the opportunity for a hybrid work schedule which is defined by the University as an arrangement where an employees work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.
Salary Information
Academic Advisor: Level 25
Senior Academic Advisor: Level 26
Special Instructions to Applicants
Along with the application please submit a cover letter resume and a statement of advising. This statement should outline your advising values and demonstrate how they align with the University of Massachusetts Amherst For the Common Good Strategic Plan. To learn more about the Strategic Plan please visit: team will check references at the final stage of the interview process. Please be prepared to provide contact information for at least three (3) professional references.
In order for your application to receive full consideration please submit it by the priority deadline of July 3 2025.This position will remain open until filled or the advertised closing date whichever occurs first. Early submissions are recommended.
The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
Required Experience:
Senior IC
Employment Type
Full-Time
