Order Management Process Improvement Specialist
Order Management Process Improvement Specialist
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1 Vacancy
Job Description
Are you eager to take your career to the next level If yes we encourage your application for Order Management Process Improvement Specialistrole!
In this position you will drive and implement improvement initiatives impacting the Order Management processes of our business unit working with cross functional teams and European sales offices. You will map the business unit order processes and will make sure they are continuously supervised to ensure standardization and optimization.
By joining us as an Order Management Process Improvement Specialist in Cluj-Napoca this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities!
In This Role Your Responsibilities Will Be:
- Capturing process related issues from BI / Oracle / SAP reports and business requests.
- Initiating driving and implementing improvement initiatives to reduce cycle times increase customer satisfaction and drive business growth.
- Monitoring European order management processes ensuring business and functional KPIs are achieved.
- Evaluating process implementation and standardization across the group.
- Understanding and supporting the group Strategic Plan.
- Analysing and communicating project / program recommendations to leadership.
- Providing information to management on what drives gap to goals on metrics on a period-by-period basis.
- Based on business KPIs proactively identifying the improvement opportunities formulating the business need and presenting it to management.
- Working with order management leaders in the BU and the European sales offices and acting as a liaison between cross functional teams to make sure the continuous improvement projects are implemented successfully monitor and report benefits.
- Ensuring the organization is continuously informed on process changes the working procedures are revised and updated regularly to correctly describe handling of typical real-life situations across order management.
Who You Are:
You partner with others to get work done. You convert ideas into actions and produce results with new initiatives. You identify and create the necessary processes to get work done.
You build and deliver solutions that meet customer expectations. You display a can-do attitude in good and bad times.
For This Role You Will Need:
- Previous proven experience in Sales/Operations/ Customer Care environment or similar
- Proficiency in English language
- Digital skills (Microsoft Office package outlook ERPs etc.)
Preferred Qualifications that Set You Apart:
- Order entry/order management experience
- Experience with Oracle SAP or other ERPs
- Perfect Execution / Six Sigma certifications
- Previous experience in leading process improvement initiatives
Our Culture and Commitment to You
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
