Property Manager (On-Site) - 227 Bay, 990 Pacific
Property Manager (On-Site) - 227 Bay, 990 Pacific
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1 Vacancy
Job Description
Job Summary: The on-site Property Manager oversees all aspects of the designated propertys daily operations ensuring safe living conditions for residents and a positive work environment for staff. S/he is responsible for ensuring the building(s) comply with funding agency regulations. The position requires a strong leader and a team player who has good conflict-resolution skills and is able to respond calmly to crisis situations. S/he must understand and be sensitive to the issues that face low-income residents in public housing and practice sound personnel and building management practices.
Status:Full-time Exempt Regular
Location:Chinatown neighborhood San Francisco
Hours:Monday through Friday regular business hours; Perform nightly duties (approximately 30 minutes per day) and on-call 24 hours daily for building emergencies
Salary:$69811 - $73485 ; Comprehensive benefits
The Organization: A private non-profit founded in 1977 Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 30 affordable housing buildings serving over 3800 low-income seniors single adults formerly homeless adults and families of diverse ethnic and cultural backgrounds in San Franciscos Chinatown Tenderloin Western Addition and Polk Gulch neighborhoods. We also build housing develop grassroots leadership and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment teamwork and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.
General Job Responsibilities:
Property Management
- Oversee all aspects of the building(s) daily operations ensuring safe living conditions for residents
- Responsible for enforcing lease agreement and house rules
- Responsible for complying with all guidelines procedures and regulations of all applicable regulatory agencies
- Create/manage files for all residents and maintain coordination of applicant referrals with San Francisco Housing Authority
- Process paperwork for applications move-ins move-outs and certifications in compliance with regulatory agencies procedure
- Complete annual income re-certifications and perform annual unit inspections
- Complete all regular reports including monthly vacancy report project status report (PSR) monthly statistical report and other additional reports from regulatory agencies and investors
- Collect rents and security deposits and make bank deposits
- Monitor site budget and report variances to Supervisor
- Attend resident meeting and make property management related announcement
- Participate in rehab/construction/ relocation team meeting
- Perform nightly security check on building floors (approximately 30 minutes per day) and lock up common areas as needed/or in the case of an emergency
- Separate recyclables compostable and landfill trash when needed
- Respond to and handle all building emergencies during on-call shifts: flood fire electricity outage serious injury medical emergency
- Respond to all telephone calls; otherwise return callsas soon as possible
- Reside in resident manager unit and stay every night while on duty
- Clean building entrance hallway and community areas when needed
Tenant Relations
- Orient new residents to building site policies and programs
- Respond to staff or resident grievances and provide problem resolution assistance
- Meet with on site Resident Services Coordinator (s) weekly to review resident case(s)
- Forward any reasonable accommodation request and fair housing complaints in a timely fashion to 504 Coordinator
- Prepare tenant files for eviction procedures
- Attend Monthly resident meetings.
Building safety
- Conduct daily building walk-through with the Maintenance Staff
- Report regularly to Supervisor on status of buildings physical condition program staff and residents
- Report incident/ injury that occur on or around the property
- Follow the organizations and Property Management policies and procedures including safe work practices
- Attend bi- monthly safety committee meeting
- Contribute to a safe and pleasant working environment
- Perform other duties as assigned
Supervisory
- Supervise train and oversee the work of all staff supervised
- Train and supervise staff in building and emergency procedures resident rules and record keeping
- Develop monitor and maintain the building(s) budget(s)
- Write and conduct performance reviews for staff supervised
- Develop annual work goals for staff supervised
- Recruit interview and hire supervised position vacancies
- Ensure staff know and follow safe work practices and policies
Financial Responsibility and Authority
- Develop monitor and maintain the property budget
- Ability to explain negative variances on monthly income statements.
- Process Code and Approve Accounts Payable
- Oversee and reconcile petty cash
- Oversee expenditures for resident functions
Other
- Embody organization values (respect & compassion empowerment teamwork)
- Contribute to a safe sanitary and pleasant work environment
- Follow policies procedures and safe work practices
- Other duties as assigned
Knowledge Skills and Experience:
- Pleasant and professional manner with calm disposition
- Ability to work with people of diverse social economic and ethnic backgrounds
- Ability to work independently and exercise own judgment in problem-solving
- Ability to deescalate resident conflicts and address concerns
- Good written and verbal communication skills
- Proficiency with Microsoft Window Word Excel Outlook Yardi Voyage or other equivalent property management software
- Willingness to perform varied tasks
Minimum Qualifications:
- Three (3) years experience in affordable residential property management
- Three (3) years prior supervisory experience
- Knowledge of affordable housing programs (i.e. HUD Tax Credit Section 8 MOH)
- Basic knowledge of landlord tenant issues and conflict resolution.
- Knowledge of Fair Housing ADA and 504 compliance related issues
- Ability to interact with government agencies other service providers and the community
- High School diploma or GED equivalent
- Excellent administrative organizational and written/verbal communication skills
- Sensitivity to issues facing homeless disabled elderly family and other diverse population
- Familiarity with the neighborhood of the work site
- Knowledge of specific machinery and/or technology
Preferred Qualifications:
- Familiarity with diverse neighborhoods
- BA/BS Degree or equivalent in a related field
- Tax Credit Specialist (TCS) Certified Occupancy Specialist (COS) California Certified Residential Manager (CCRM) or other equivalent designations
- Bilingual in English and Chinese or Spanish or Russian
Required Experience:
Manager
Employment Type
Full-Time
