International Care Coordinator
International Care Coordinator
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Salary Not Disclosed
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Job Description
Join an amazing global healthcare organization!
Our awesome benefits include generous PTO retirement plans and dependent tuition reimbursement!
Johns Hopkins Health System Corporation Your benefits virtually
The International Care Coordinator (ICC) at Johns Hopkins Medicine International (JHMI) delivers seamless high-quality and culturally appropriate medical care coordination to international patients. As a dedicated single point of contact the coordinator effectively liaises between various internal JHMI departments (including patient financial services the international clinical team marketing etc.) Johns Hopkins Medicine (JHM) providers and staff and external stakeholders such as payors and vendors.
- Ensures appropriate inpatient and/or outpatient care for international patients
- Manages all necessary consultations treatments medications and medical equipment maintaining consistent communication with all parties involved
- Serves as a crucial bridge assisting patients and JHM providers by navigating cultural and linguistic differences that could affect patient care
- Cultivates strong collaborative relationships internally and externally to accommodate specific needs contribute to patient volume growth and promote effective teamwork across diverse interdisciplinary teams
Hours:
- Full Time Day shift (40 hours) 8:30 am - 5:00 pm
Requirements:
- Bachelors degree preferably in healthcare business administration or a related field is required
- Required verbal and written proficiency in English and a foreign language (such as Spanish Arabic and/or Mandarin but other foreignlanguages will be accepted as per business needs
- Must pass the Qualified Bilingual Staff Assessment level I (bilingual speaker) medical interpretation test delivered by Johns Hopkins prior to hire
- 3 years of experience with at least 2 years of experience specifically in customer service in a healthcare setting that involved interaction with patients/clinicians
- Proficiency in medical terms conditions and treatment options to effectively communicate with patients and medical professionals
Salary Range: Minimum 23.96/hour - Maximum 39.57/ will be commensurate with equity and experience for roles of similar scope and responsibility.
In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.
JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!
Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.
Johns HopkinsHealth Systemand its affiliatesare an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Required Experience:
IC
Employment Type
Full-Time
