Software Integration Engineer
Software Integration Engineer
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$ 92750 - 129930
1 Vacancy
Job Description
At STERIS we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
The Software Integration Engineer designs and integrates a blend of software and IT solutions for hospital enterprise network environments. Is a senior member of the software implementation and support groups. Configures installs monitors and supports multiple customer facilities that are using STERIS information management products including RealView SAFE ReadyTracker Clarity Video Conferencing Streaming etc. Periodically writes scripts or other code to streamline our software integration activities and improve the Customer experience with software implementation.
The Software Integration Engineer is an expert in STERIS software solution and hospital IT environments including both LINUX and WINDOWS environments. This includes resolving Customer questions about cybersecurity IT environment setups and ensuring the overall success of the software integration into their environment.
The Software Integration Engineer is advanced in hospital IT environments HIPAA EMRs HL7 PACS systems VNAs and OR Integration Systems. Resolves Tier 2 support and IT issues. Responsible for documenting solutions to problems and developing end-user guidelines. May provide on-site training to users. Evaluates maintains modifies and documents STERIS software products participates in the testing and evaluation of new features and implements prototypes. Configures tests and deploys software applications combined with several open source HL7/PACS integration platforms delivered as Virtual Machines or on physical hardware. Consults with and makes recommendations to customers on selection of hardware and software products to address their requirements.
What Youll Do As A Software Integration Engineer
- Integrates the most advanced software and IT solutions for hospital enterprise network environments.
- Configures installs monitors and support multiple Customer facilities that are using STERIS Enterprise Software products.
- Writes and modifies software scripts and other code to enable deployment of enterprise-wide software products.
- Deploys and consults on IT security (CyberSecurity) standards in development and deployment at facilities
- Provides advanced knowledge and experience in hospital-specific IT environments to guide Customers on deployment of software compliant with HIPAA EMRs HL7 PACS and VNAs.
- Resolves Tier 2 (Advanced) support and IT issues.
- Manages full software integration projects with Customer internal and external partners.
- Directs onsite training for technical and clinical staff members.
- Develops and maintains software implementation and support documentation.
- Tests and evaluates new STERIS software and features.
- Consults with Customers on selection of hardware and software products.
- Provide first-line and advanced application support via phone and e-mail including troubleshooting support issues and assisting customers
- Working directly with Customers and internal team members collecting analyzes and summarizes software bugs development issues and service issues.
- Mentor and train Software Integration Specialists.
- Work closely with hospital IT to set up and support VPN connections
- Work closely with hospital IT to set up and support hospital video conference and streaming deployments
- Proactively become an expert user of the STERIS information management products so that he/she can provide excellent support to customers
- Improve operations by conducting systems analysis recommending changes in policies and procedures.
- Assemble install and configure computers networks and indoor location systems in hospitals if required.
- The above statements reflect a general detail of the job and shall not be considered a thorough description of all duties inherent in the job.
The Experience Skills and Abilities Needed
Required:
BS in IS CS Software Engineering Technology or equivalent required.
4 years in technical support or administration of complex audio/video IT solutions.
4 years networking or equivalent certifications (CCENT CCNA Network). Skills include TCP/IP knowledge packet capture deciphering etc.
2 years experience with HIPAA medical environment FDA compliance and regulations.
3 years experience in client-facing technical support.
2 years experience with hospital EMR Imaging and Clinical (surgery) workflows preferred
Experience with infrastructure and applications for Installation and Serviceability is desirable.
Experience with Windows and Linux server-client environments.
Project management experience desired.
3 years of experience working in technical support of computers network applications etc.
Experience with the configuration of personal and laptop computers printers and various other hardware and software required.
Specific skills and/or business competencies:
Must possess good interpersonal and communication skills to effectively communicate with customers in person via phone text Skype and via email.
Strong passion for helping people solve problems
Skilled at explaining technical concepts to non-technical people in a way that they understand
Friendly demeanor and a desire to work with customers
Excellent problem troubleshooting and solving skills
Understand and update Javascript CSS XML HL7 json and other configuration file types
Knowledge of Healthcare domain and Operating Room workflow preferred
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health well-being and financial future.
Here is a brief overview of what we offer:
- Market Competitive Pay
- Extensive Paid Time Off and (9) added Holidays
- Excellent Healthcare Dental and Vision Benefits
- Long/Short Term Disability Coverage
- 401(k) with a company match
- Maternity and Paternity Leave
- Additional add-on benefits/discounts for programs such as Pet Insurance
- Tuition Reimbursement and continued education programs
- Excellent opportunities for advancement in a stable long-term career.
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Pay range for this opportunity is $92750 - $129930. This position is eligible for Bonus participation.
Minimum pay rates offered will comply with county/city minimums if higher than range listed. Pay rates are based on a number of factors including but not limited to local labor market costs years of relevant experience education professional certifications foreign language fluency etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:
STERIS Benefits
STERIS is an Equal Opportunity are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited hired trained transferred and promoted in all job groups regardless of race color religion age disability national origin citizenship status military or veteran status sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity genetic information and any other category protected by federal state or local are not only committed to this policy by our status as a federal government contractor but also we are strongly bound by the principle of equal employment opportunity.
Employment Type
Full Time
