Site Reliability Engineering - Database Administration

As Site Database Reliability Engineers on the Product Reliability Engineering (PRE) Tech team we are passionate about providing an excellent developer experience to enhance the efficiency and productivity of our engineers. We build and run the tools and systems that Visas engineers use daily to iterate test and deploy code supporting database servers such as SQL Server MySQL Postgres DB2 and various NoSQL database technologies.

The ideal candidate is well-versed in database administration and engineering practices and principles sharing responsibility for overall database build deployment and support. You will provide technical influence and subject matter expertise to the database team solve complex problems and take a broad perspective to identify innovative solutions. The role serves as both a technical and functional specialist working independently with guidance required only in the most complex situations.

Essential Functions:

• Architect develop deploy and maintain PostgreSQL Oracle and MySQL databases in high SLA environments supporting both off-the-shelf and internally developed mission-critical applications.
• Ensure 24x7 database operation and availability including participation in on-call rotation and routine tasks such as backups patching and upgrades.
• Install configure monitor upgrade and maintain databases in production and non-production environments; manage database security and enforce best practices to protect against unauthorized access and data breaches.
• Perform database administration capacity planning and implementation of high-availability replication and disaster recovery solutions.
• Conduct proactive and reactive performance monitoring troubleshooting and resolution of escalated issues (Level 2 and 3) including root cause analysis and corrective actions to maintain stability.
• Lead database maintenance consolidation and migration activities to new hardware and platforms.
• Develop and automate scripts and tools (Database and OS level) to streamline administration deployment monitoring and maintenance tasks using tools such as Ansible Scalable Liquibase and Jenkins.
• Build and maintain monitoring dashboards and alerting systems (e.g. Grafana Prometheus Splunk) to identify and resolve anomalies optimize performance and ensure system health.
• Collaborate closely with cross-functional teamsincluding Infrastructure Engineering Product Development Business and Technical Operations System Administrators and Network Engineersto ensure delivery of database services within SLAs and performance targets.
• Analyze business requirements model data develop robust and scalable solutions and deliver clear technical documentation and presentations.
• Evaluate select and implement DBA tools for performance monitoring tuning recovery and change management.
• Support code releases and deployments to CAS (test) and production environments and serve as the initial technical point of contact for tier-1 application issues.
• Participate in project planning to ensure objectives and timelines are met.

Qualifications :

Basic Qualifications:

• Bachelors Degree OR 3 years of relevant work experience

Preferred Qualifications:

• 2 years of relevant work experience ideally with a bachelors or masters degree in computer science Engineering CIS/MIS Cybersecurity Business or a related field.
• Proficient in at least one programming language (e.g. Python Java JavaScript HTML C) and scripting languages (Python Shell Perl PowerShell) for automation.
• Solid understanding of Linux/UNIX and Windows operating systems networks storage tiered application environments and security.
• Foundational knowledge and hands-on experience with relational databases (RDBMS) such as SQL Server including administration troubleshooting performance tuning SQL queries and stored procedures.
• Familiarity with database monitoring and alerting tools (e.g. Prometheus) and container concepts.
• Experienced in database installation configuration backup recovery security management and use of DBA tools/utilities.
• Strong grasp of software engineering principles data modeling and business intelligence tools.
• Excellent analytical problem-solving and troubleshooting skills; able to resolve complex system and database issues efficiently.
• Effective communicator with strong verbal and written skills; able to collaborate across teams and document technical information clearly.
• Demonstrated ability to work both independently and as part of a team in complex organizational environments.
• Resourceful results-driven adaptable and eager to continuously learn and stay current with database technologies.
• Willingness to support on-call rotation including weekends as required.

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 84600 to 119650 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Part-time