Associate - Operations
Associate - Operations
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- To provide support through these channels: inbound calls chat bots email.
- To provide responses to customers based on the procedures technical manuals specifically for their line of products on: Diabetes Care.
- To identify potential clients once the Associates send relevant information on their products on Diabetes Care.
- Internal interactions: sales force team marketing general Services.
Qualifications :
Academic Background:
- University studies level.
- Knowledge of Microsoft Office packages: Word Excel PowerPoint.
Soft skills requirements:
- Excellent communication skills are a must knowledge of technical words related with pharmaceutical industry.
- CRM knowledge ability to handle phone calls empathetic customer service oriented proactive person must be a team player.
- English skills: Upper Intermediate knowledge (C1).
Background experience:
- Contact center industry (min. of 2 years)
- Pharma Industry: at least 1 year working in related areas.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
