Director, Housekeeping
Director, Housekeeping
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Job Description
We are looking for a dynamic leader who is highly organized and capable of providing leadership guidance and direction in achieving the hotels vision and mission. Reporting to the Director of Rooms the Director of Housekeeping must be highly organized and have strong communication and motivational skills that will lead to superior levels of cleanliness in all guest rooms and public areas of the Fairmont Royal York. Using a balanced score card approach that considers the needs of all our stakeholders you will ensure that the daily operation is achieving and exceeding targeted KPIs. Active participation in the strategic planning and vision of the department division and hotel will ensure a seamless experience for our guests and colleagues alike.
Job Duties Include:
- Manage strategic planning and implementation processes for the housekeeping department
- Maintain ownership and awareness of the departmental operating budget
- Ensure effective resource allocation including scheduling and vacation planning
- Effectively recruit select and develop an effective team
-Plan and organize all deep cleaning cycles and projects relating to guest rooms and public areas
-Oversee effective performance management processes
- Coordinate renovation and capital improvement projects in partnership with other departments and Director of Rooms.
Qualifications :
- 5 years experience in Housekeeping with a broad operational knowledge and a minimum 3 - 5 years in a senior leadership role is essential
- Proven ability to shape culture that benefits the constituents
- Familiar with managing within a unionized environment
- Previously demonstrated leadership skills supporting an environment of colleague growth and development interdepartmental teamwork and exceptional customer service
- Ability to analyze data and trends and create strategies for improvement
- Strong communication skills
-You may be required to work on holidays weekends overnights and other non-day shifts. Submission of your application to Fairmont Royal York indicates that you are able to meet these requirements as needed.
Additional Information :
Whats in it for you
- Free Meals: Healthy meals on us every shift.
- Travel Discounts: Sweet deals at Accor hotels worldwide.
- Dry Cleaning: Free dry-cleaning for your work gear.
- Skill Up: Custom learning programs to boost your talents.
- Impact: Join our Health & Wellness Sustainability and DEI Committees.
- Level Up: Unlock new career heights with exciting growth paths.
BE PART OF OUR FUTURE.
Another stunning chapter for the iconic Fairmont Royal York has begun and we invite you to be a part of it. If you are passionate about hospitality driven by excellence and eager to contribute to an esteemed institution we want to hear from you. Join us and help shape the future of one of Torontos most treasured landmarks.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:
Our Commitment to Diversity & Inclusion: At Fairmont Royal York we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds perspectives and talents of the individual. As an Equal Opportunity Employer we provide equal access to opportunities. We welcome applications from all qualified candidates.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
