Hotel Restaurant Supervisor
Hotel Restaurant Supervisor
Posted on :
21-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
21-06-2025
Job Description
With nearly two decades of hospitality expertise IDM Hospitality is one of the countrys leading developers operators and support teams within the independent and boutique sector throughout the country. IDM Hospitality operates over a dozen award-winning hotels throughout multiple states.
Come join our team as the Restaurant Supervisor at the vibrant newly opened Confluence Hotel in Hastings Minnesota!
Summary Scope of Role
The Restaurant Supervisor will be responsible for assisting the propertys Food and Beverage Management in directing and organizing the staff of the hotels F&B team to provide Restaurant In-Room Dining and Banquet event service when needed to ensure proper levels of service food & beverage offerings. Assist with the execution of the restaurant marketing plan to maximize guest promotional awareness guest satisfaction and a profitable restaurant.
Primary Responsibilities
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:
- Manage all aspects of a busy restaurants operations per scheduled shift.
- Manage a team of restaurant employees including servers bartenders hosts and support staff.
- Assist the Restaurant Manager in interviewing selecting training supervising counseling and disciplining restaurant staff as necessary.
- Train and manage restaurant staff in the execution of proper guest service.
- Schedule accurate restaurant staff based upon restaurant or hotel business levels and delegate tasks.
- Organize and conduct Pre-Shift Briefings to communicate pertinent information to the staff such as house counts and menu changes.
- Ensure prompt and friendly service. Maintain quality service standards.
- Ensure that checklists requisitions and proper consistent opening and or closing functions are completed each shift.
- Ensure consistent restaurant programming based upon the service period.
- Interact with guests to gauge satisfaction and to improve the guest experience.
- Have a solid working knowledge of the POS (Point of Sales System) to assist with staff challenges or system interruptions.
- Move through the facility and kitchen areas to visually monitor and act to ensure food quality and service standards are met.
- Ensure that all cash handling procedures and daily server reports and cash drops are performed.
- All other duties as assigned.
Secondary Responsibilities
- Assist the Restaurant Manager / Food and Beverage Management team in planning and setting up special events (ie Beer wine and spirits dinners Mothers Day Easter Fathers Day Thanksgiving Christmas Graduation New Years events etc. as scheduled.
- Assist with and perform monthly inventories as needed.
- Strong coaching counseling listening and facilitation skills.
- Excellent analytical and proactive problem-solving skills.
- Assists with service execution when necessary.
- Possess good integrity and business judgment team orientation goal orientation with high personal productivity skills.
- Miscellaneous duties as assigned by hotel management.
Supervisory Responsibilities
- The Restaurant Supervisor reports directly to the Restaurant Manager and has direct supervisory responsibility over the line-level food service staffs daily operations excluding the banquets and events staff.
Experience and Education
- High School Diploma or GED required.
- Four (4) years of hands on experience in restaurant guest services restaurant foodservice or related management experience and/or well-rounded experience in a full-service free-standing restaurant or hotel restaurant required.
- Bachelors degree in hospitality related field preferred.
Competencies / Skills / Abilities
- Must be able to speak read write and understand the primary language(s) used in the workplace.
- Basic computer skills.
- Knowledge of and ability to use Microsoft applications (Outlook Excel Word etc.).
- Excellent verbal and written communication skills.
- Knowledge of computer accounting programs math skills as well as budgetary analysis capabilities.
- Maintain a friendly and professional demeanor contributing to a positive guest experience and team environment.
- Adapt to changing circumstances and guest needs with flexibility and composure.
Travel
- None.
Pre-Employment Screening Requirements
- Background Check
- Reference Check
- E-Verify
Licenses and Certifications
- None.
Schedule Opportunities
- Due to the cyclical nature of the hospitality industry employees may be required to work varying schedules to reflect the business needs of the hotel.
- Full-Time 40-50 hours per week based on business need.
- Weekdays Weekends and Holidays based on business need.
- Attendance at all scheduled training sessions and meetings is required.
What can you look forward to
- Health Dental and Vision plans
- Paid time off
- 401(k) retirement plan with company match
- Hotel room discounts nationwide
- Disability insurance
- Employee assistance program
- Life insurance
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice. Regular attendance in conformance with the standards which may be established from time to time is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action up to and including termination of employment. Due to the cyclical nature of the hospitality industry employees may be required to work varying schedules to reflect the business needs of the hotel. In addition attendance at all scheduled training sessions and meetings is required. Upon employment all employees are required to fully comply with rules and regulations for the safe and effective operation of the hotels facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action up to and including termination of employment.
IDM Hospitality Management Group (IDM) is an Equal Opportunity and E-Verify Employer. We are committed to diversity and inclusion providing an inclusive environment where you can bring your whole self to work. We aim to help you balance your work and personal life while supporting your professional growth. We welcome applications from all individuals regardless of gender race sexual orientation religion age disability status or caregiving responsibilities.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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