Operations Support Officer | International Retail Settlements | Multible Locations
Operations Support Officer | International Retail Settlements | Multible Locations
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Closing date: 2nd July 2025
Position Description:PD - International Retail Settlements - Operations Support
Please note shortlisting and interviews may take place prior to the advertised close date so dont delay: apply now
Weve never been just a bank. Just like you should never be just an employee. Were united in our belief that in banking better can be bigger and together were making it happen.
It starts here. With Bendigo Bank and you.
As an Operations Support Officer in the International & Retail Settlements team at BEN youll play a key role in delivering fast accurate and customer centric support across global payment services.
Youll process international transfers support AUSTRAC reporting and liaise with teams across the business to provide seamless service. Your attention to detail proactive mindset and collaborative spirit will help drive operational excellence and improve customer outcomes.
With a focus on efficiency compliance and continual improvement youll be empowered to take initiative and make meaningful impact.
Key responsibilities:
Accurately process international payments telegraphic transfers and AUSTRAC reporting ensuring compliance and timely delivery.
Provide frontline support and expert advice to internal teams including Retail Business Banking and Financial Markets.
Collaborate with stakeholders to streamline processes drive efficiency and continuously improve customer service outcomes.
To succeed in this role wed love you to have:
High level of accuracy and attention to detail.
Excellent time management skills with the ability to prioritise.
Able to work effectively in a team environment or autonomously.
Able to take initiative and apply good judgement.
Ability to take responsibility and follow through on tasks that may need resolution over an extended timeframe.
Proficient knowledge and use of Excel and other Microsoft applications.
Sound knowledge of systems - LINX RFS SWIFT Intrafin Quantum is preferred but not essential.
Experience in a customer service / processing centre practices is highly desirable.
Financial transaction experience preferred.
Experience in SWIFT and Telegraphic Transfer processes is preferred but not essential
We have two opportunities one Full-time and one Part-time (Three days a week) available. Both are Permanant opportunities.
We offer flexible work options with a hybrid model of minimum 60% on site attendance in a local Head Office (see locations here)
Please note all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application.
Please contact theRecruiter forthis vacancy for a confidential discussion if there are any concerns meeting this requirement during the application processor if you would like to discuss the position further.
RecruiterName: Natalie Cornell Senior Talent Acquisition Advisor
Recruiter Email:
For more information check out the Application Process for Internal Candidatespage.
Required Experience:
Intern
Employment Type
Full-Time
