Italian Sales & Customer Success Expert in Portugal
Italian Sales & Customer Success Expert in Portugal
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Job Description
Take Your Customer Service Career to the Next Level!
Were seeking a dedicated and adaptable Customer Support Specialist to join our energetic and fast-moving team. If youre someone who performs well under pressure communicates with clarity and values making a difference in peoples experiences this opportunity could be just what youre looking for.
Role Overview:
As a Customer Support Specialist youll be the first point of contact for our clients offering timely tailored assistance across various communication channels. Your problem-solving abilities and strong attention to detail will help ensure each interaction is smooth and customer-centric.
Key Responsibilities:
- Provide efficient and courteous support through phone email live chat and social media
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Assist with account setup login issues user verification and transaction support
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Troubleshoot technical issues and deliver easy-to-understand solutions
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Handle inquiries with a caring solution-oriented approach
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Maintain clear and respectful communication to build lasting customer trust
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Comply with internal guidelines to ensure service quality and consistency
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Contribute feedback and ideas to help improve the overall support experience
Requirements:
- Fluent in Italian (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 0-1 year of experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Attractive Salary: Competitive compensation that values your skills
- Performance Bonus: Recognizing your achievements
- Meal Allowance: Covering your daily meals
- Transportation Support: Assisting with commuting costs
- Health & Life Insurance: Comprehensive protection for your well-being
- Relocation Package: Assistance to make your move smooth and stress-free
- Hybrid Work: Balance the best of in-office collaboration and remote flexibility
Ready to take the next step Apply today and be part of a team that values innovation and excellence!
Employment Type
Full Time
