Remote Client Support Representative
Remote Client Support Representative
Posted on :
21-06-2025
Employer Active
1 Vacancy
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Job Description
We are seeking Customer Service Advisors to join our clients team in beautiful Portugal!
Your Responsibilities:
- Provide outstanding support to our customers through phone and email on a variety of issues.
- Ensure the information you give is accurate valid and complete by adhering to established procedures.
- Take charge of customer inquiries guaranteeing prompt responses and resolutions.
- Build meaningful relationships by addressing customer questions in a friendly courteous and professional manner.
- Meet and exceed our customer service quality benchmarks compliance standards and productivity targets.
- Create memorable customer experiences that we can all take pride in.
- Adhere to management guidance and provide helpful feedback.
What We Offer:
- The flexibility to work from home.
- Health coverage and private healthcare options.
- A competitive salary package along with performance bonuses.
- Relocation support for candidates coming from outside Portugal.
What Were Looking For:
- Fluency in one of the following languages: German Italian Swedish or Danish (C2 level).
- Proficiency in English (B2 level).
- Excellent problem-solving abilities to handle customer concerns and ensure a seamless experience.
- Independence and confidence in troubleshooting basic technical issues related to connectivity systems and devices.
- Capability to guide customers through complex processes from beginning to end.
- EU citizenship a Portuguese residence card or an expression of interest.
Dont miss this amazing opportunity! Apply now!
Employment Type
Full Time
Key Skills
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