DPSF-Lead Business Analyst-Assistant Director

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

Job Description

Service Line

GDS-Enablement Services

Sub-service Line

Digital Products & Services

Location

Trivandrum/Kochi

No. of positions

1

Title

Lead Business Analyst

Rank

Assistant Director

Type of Employment

Permanent

Overall Years of Experience

• 15 years

Relevant Years of Experience

• 10

Role Summary:

We are seeking a highly experienced and driven Lead Business Analyst to oversee the business analysis for large-scale high-impact solutions. This is a pivotal role that combines hands-on business analysis leadership with coaching and mentoring responsibilities for a team of Business Analysts and User Experience (UX) professionals.

You will work closely with stakeholders across business and technology domains to ensure clear requirements strategic alignment and a seamless user experience. As a team leader you will guide and grow junior analysts and UX team members to ensure consistency quality and value in deliverables.

Position Summary

• 10 years of experience in business analysis with at least 2 years in a lead or senior role on large programs
• Strong leadership and team development skills with proven experience mentoring or coaching others
• Excellent stakeholder management and facilitation skills across business and technical groups
• Demonstrated experience working alongside UX and design teams to deliver user-centric solutions
• The role requires individuals to be a creative thinker and doer to cultivate innovative ways within the organization to handle complex business challenges balancing design technology and business priorities
• Analytical mindset with the ability to translate complex problems into actionable solutions.
• Proficiency in analysing the customers business applications and converting the business needs into viable solution blueprints.
• Participate in deep-dive customer business requirements discovery sessions and develop requirements specifications documentation
• The candidate must be able to communicate new ideas and provide a strategic viewpoint to ensure that recommendations not only solve customer business problems but also create sustainable business value

Roles and Responsibilities

Essential

• Business Analysis Leadership
• Lead the planning and execution of business analysis activities across large complex program or portfolio of projects.
• Collaborate with cross-functional stakeholders to define scope goals success criteria and deliverables.
• Facilitate workshops interviews and data analysis to gather and validate business functional and non-functional requirements.
• Ensure traceability of requirements from business need through to solution implementation and testing.
• Identify and manage risks issues and dependencies related to business requirements.
• Coaching and Mentoring
• Provide leadership coaching and professional development support to a team of Business Analysts and UX Designers.
• Establish and promote best practices tools and templates for analysis and design work.
• Conduct regular reviews of team deliverables to ensure clarity consistency and alignment with business goals.
• Create learning and development plans for junior analysts and help shape career progression opportunities.
• Stakeholder Engagement & Communication
• Act as a trusted advisor to senior business stakeholders bridging the gap between business needs and technical solutions.
• Present analysis findings and recommendations clearly and effectively to various audiences.
• Champion the voice of the customer and advocate for optimal user experience design.

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