Resident Services Manager
Resident Services Manager
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Job Description
Job Description
If you take pride in being compassionate honest professional and safe consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work they welcome and celebrateGreat Peoplewho inspire meaningful connections whileLeading the Way to Better Living.
We are searching for a ResidentServices Manager (LPN) to join our Parkland at the Lakesteam based in Dartmouth Nova Scotia.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live work and visit. As an established and respected organization in the healthcare sector Shannex offers opportunities for growth development and advancement. And at the end of every day you will know youve made a measured difference in the lives of our residents. We offer a competitive compensation package additional benefits include:
- Comprehensive health vision and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
Life travel and other insurances - Access to virtual healthcare 24/7 for FREE through the group health benefit plan
- RRSP program (5% employer matching)
- Vacation accrual (begins immediately) and travel insurance
- Free onsite parking
- Access to thousands of perks vendors and discounts through our WorkPerks program including excellent discounts for apparel restaurants technology fitness travel and tickets to some of your favorite sports and entertainment events
- Access to continuing education and training through Shannexs Centre of Excellence
- Opportunities to be part of sector innovation and continuous improvement initiatives
- Recognition and Rewards for service excellence and safety
About the Opportunity
The Client Services Manager is responsible for the planning coordination delivery management and evaluation of care services to all residents living in our Licensed Assisted Living service line.
- Provides clinical oversight leadership and expertise to the care/service team by fostering and promoting best practices
- Directs the regular health assessments of prospective and current residents to maintain quality of life in the appropriate lifestyle option.
- Assists in the recruitment orientation training and professional development of team members
- Provides leadership to and direct supervision of employees in the area of responsibility
- Ensures compliance with organizations brand standards policies and regulatory requirements
- Responds to government inspection/investigation reports and maintains licensing standards
- Promotes and leads a safety culture
About You
- In addition to placing high value on continuous improvement collaboration and accountability you bring:
- LPN diploma; or equivalent
- Current registration with provincial LPN regulatory body
- You are passionate about working with seniors and have experience working with the elderly in a seniors living or long-term care environment
- Minimum five (5) years nursing experience
- Experience in a supervisory / leadership role
- Current CPR & Emergency First Aid certification
- Personal computer skills in the use of related software applications
Supplemental Qualifications considered an asset:
- Specialized courses such as: Foot Care Palliative Care Venipuncture
- Alzheimers Disease and other Dementia Care Course
- Back in Form Lift & Transfer Program
- Previous supervisory / leadership experience in a health service or seniors living environment;
About Us
It all began in 1988 when our Founder Joseph Shannon purchased a single nursing home in his hometown of Sydney Cape Breton. For more than three decades Shannex has grown as a trusted provider of senior accommodations services and care in Nova Scotia New Brunswick and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences Shannex Enhanced Care Faubourg du Mascaretand Care at Home team members who create an exceptional resident experience and a positive fulfilling work environment where every voice matters.
If youre ready to join the Shannex team of Great People apply today!
Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity diversity inclusion and belonging is about creating a culture that embraces the uniqueness of individuals where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex every team member belongs.
All applicationsare kept in strict confidentiality.
Only those selected for an interview will be contacted.
Required Experience:
Manager
Employment Type
Full-Time
