Medical Office Assistant
Medical Office Assistant
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Job Description
Medical Office Assistant or Certified Nursing Assistant experience required. Phlebotomy skills required. This position is for 32 hours per week with some work hours in the evening until 6pm 2 days a week.
Purpose of the Position:
The purpose of this position is to provide a wide variety of general medical office administrative support and clinical support functions including coordinating patient-related activities.
Minimum Education Training and/or Experience (required at time of hire): High school diploma or GED and completion of a one (1) year formal training course in medical office assisting at a community college or technical institute or one (1) year of clerical and health/dental related experience; or an equivalent combination of education and experience. Per NC Local Health Department Accreditation requirements employees in this role must present their diploma degree or transcript to their supervisor/department upon hire.
Additional Training and Experience: CNA preferred
Essential Functions of the position:
- Perform clinic front desk duties including but not limited to answering telephone calls obtaining and verifying patient information scheduling appointments checking patients in and out ensuring completion of all necessary documents coordinating and facilitating billing for services and providing assistance support and referrals to patients
- Perform blood draws collect vitals and anthropometric measurements and document in the electronic medical record system utilizing HIPAA regulations and confidentiality requirements when handling client information and communication.
- Monitor daily schedule for follow-up tasks.
- Escort patients to exam rooms conduct patient interviews measure vital signs including weight blood pressure pulse temperature and document all information in chart. Ensure patient information is accurate in all systems and update/create as needed.
- Keep exam rooms stocked with adequate medical supplies maintain instruments prepare sterilization as required; Properly dispose of contaminated supplies.
- Work with an integrated team to ensure access to good support services.
- Conduct program outreach within the community to assure all potential and active participants are aware of and have access to program services.
- Perform other related duties as assigned.
Knowledge Skills Abilities and Other Abilities:
- Knowledge of administrative office practices and procedures.
- Knowledge of HIPAA regulations regarding handling of client charts and client-related communications.
- Knowledge of common health and safety precautions in working in local health departments.
- Knowledge of computer systems including Microsoft operating system and applications.
- Ability to organize effectively process and maintain records and files in a confidential manner.
- Ability to work with staff and patients under supervision as set up by departmental policies.
- Ability to use sound judgment and empathy in dealing with patients.
- Ability to follow oral and written instructions.
In order to uphold internal pay parity and equity salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.
Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture one that fully engages all of our employees honoring and building on each employees unique experiences opinions and perspective.
It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race natural hair or hairstyles ethnicity creed color sex sexual orientation gender identity or expression national origin or ancestry marital or familial status pregnancy veteran status religious belief or non-belief age or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment hiring assignment promotion and compensation shall not be based on any of these protected classes. In addition the County expressly prohibits any form of workplace harassment or discrimination.
Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women minorities veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.
Employment Type
Full-Time
