Talent Program Manager
Talent Program Manager
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Job Description
Preferred location: Everett WA
Position Summary:The Talent Program Manager is responsible for the execution optimization and continuous improvement of global talent programs that enhance employee and manager experiences. This role will focus on process efficiency compliance technology enhancements and stakeholder engagement partnering with cross-functional teams to ensure seamless talent operations.
The ideal candidate will drive strategic initiatives improve workflows oversee vendor partnerships and support change management efforts in a global matrixed organization. Success in this role requires strong judgment and ownership analytical thinking and negotiation skills to influence decision-making and execute programs that deliver results. The ideal candidate will combine expertise in compliance process optimization and talent systems with the ability to collaborate effectively in a global matrixed organization.
Key Responsibilities
Talent Program Management & Process Optimization
- Design implement and optimize recruiting programs that improve efficiency scalability and candidate experience
- Partner with HR Technology to implement system enhancements and ensure seamless execution of talent software updates
- Use data and metrics to measure program effectiveness and drive continuous improvement
- Serve as a business process advisor influencing cross-functional recruiting teams on best practices process improvements and program strategies
- Enhance process documentation and standard work to support a best-in-class experience for candidates interviewers hiring managers and recruiters
- Balance multiple projects and changing priorities in a fast-paced dynamic environment
Vendor & Compliance Program Management
- Oversee vendor relationships partnering with procurement and recruiting leadership on contract agreements and identifying opportunities for operational improvement.
- Partner with Legal Compliance Compensation and Data Privacy teams to ensure adherence to global employment regulations (e.g. background checks I-9 EEO/OFCCP pay transparency GDPR trade compliance etc.).
Stakeholder Engagement & Change Management
- Build and maintain strategic relationships with global and cross-functional partners to enhance program effectiveness and drive alignment.
- Communicate process policy and system changes effectively to leadership business partners and recruiting teams.
- Lead change management initiatives including communications training content development and new training approaches to support program adoption.
- Develop and maintain knowledge management resources including process documentation work instructions and policy updates.
- Partner closely with recruiters hiring managers and HR leaders to ensure customer-focused program design and execution.
Data Reporting & Performance Metrics
- Define and track key program metrics to measure efficiency candidate experience and compliance performance.
- Report on project status program impact and key insights to recruiting leadership and stakeholders to inform decision-making.
- Use data to influence direction and drive change ensuring recruiting strategies are informed by key trends and business needs.
- Leverage analytics to identify areas for improvement optimization and scalability.
Qualifications
Required Skills & Experience:
- 5 years of experience in talent programs or recruiting operations preferably within a global matrixed organization
- Experience with talent acquisition systems (ATS) and/or HR technologies (preference for Oracle and Eightfold)
- Exceptional project management skills with the ability to manage multiple priorities and deadlines
- Bachelors degree in Human Resources Business Administration or a related field (or equivalent experience)
- Customer-focused mindset ensuring programs meet the needs of employees managers and HR teams
- Excellent communication and interpersonal skills with a focus on collaboration and stakeholder management
- Strong analytical skills with the ability to interpret data and drive actionable insights to improve program outcomes
Preferred Skills & Experience
- Knowledge of global employment regulations data privacy laws and compliance requirements (e.g. background checks EEO OFCCP pay transparency trade compliance GDPR etc.)
- Proven ability to manage vendor relationships and drive improved outcomes
- Proven ability to optimize workflows and implement process improvements
- Strong program management expertise including experience executing cross-functional talent initiatives
Key Competencies
- Process Optimization Continuously improves workflows to increase efficiency and effectiveness problem-solving at root cause
- Collaboration and Stakeholder Management Work effectively across functions regions and levels to drive results
- Data-Driven Decision Making Uses insights to enhance talent programs and identify improvement areas
- Compliance & Risk Awareness Ensures alignment with global hiring regulations and policies
- Adaptability -Thrives in a fast-paced dynamic environment with shifting priorities
Why Join Us
This is an exciting opportunity for an experienced Talent Program Manager to make a significant impact on a highly visible global function. You will play a critical role in shaping optimizing and scaling key talent programs while working with diverse stakeholders in a fast-paced dynamic environment.
Required Experience:
Manager
Employment Type
Full-Time
