Phlebotomist - Lab Tech

Fair Labor Standards Act (FLSA) Status: Non-exempt

Reports to: Medical Clinic Manager

JOB SUMMARY: The Phlebotomist/Lab Tech retrieves blood from patients for laboratory testing by venipuncture and capillary collections. Serves patients by preparing specimens for laboratory testing and/or performing screening procedures (CLIA).

ORGANIZATIONAL DUTIES AND RESPONSIBILITIES

• Privacy & confidentiality: Maintain strict adherence to privacy and confidentiality protocols ensuring the protection of both patient and employee information in accordance with Spectra Healths policies.
• Champion organizational values: Promote and embody Spectra Healths core values of Compassion Trust Respect Equity and Inclusivity in all interactions and decision-making processes.
• Culture of safety: Foster a culture of safety; proactively addressing hazards incidents and security concerns while contributing to a positive and safe work environment for employees and patients.
• Teamwork & collaboration: Approach teamwork with a positive and collaborative mindset building strong relationships across departments and sharing knowledge and experiences to enhance overall organizational effectiveness.
• Be part of the solution: Actively support organizational change offering solutions participating in leadership initiatives and championing efforts that align with Spectra Healths evolving mission and goals.
• Patient-centered decision making: Prioritize the best interests of Spectra Healths patients ensuring quality care and positive outcomes
• Training & meetings: Complete mandatory training requirements and attend at least 80% of departmental meetings to stay informed and aligned with organizational goals and policies.
• Policy adherence & compliance champion: Strictly adhere to all Spectra Health policies and procedures and act as a departmental advocate for Spectra Healths Compliance Program activities.

ESSENTIAL JOB FUNCTIONS:

• Perform basic phlebotomy procedures
• Evaluate patients for ability to withstand venipuncture procedure
• Explain the venipuncture procedure and answer patient questions
• Perform basic point of care testing (CLIA) such as blood glucose levels on patients
• Prepare blood urine and other body fluid specimens for testing according to established standards
• Verifies patient by reading patient identification.
• Maintains an efficient flow of patients
• Maintains specimen integrity by using aseptic technique following department procedures; observing isolation procedures.
• Tracks collected specimens by initialing dating and noting times of collection; maintaining daily tallies of collections performed.
• Performs ECG on patients/customers
• Maintains quality results by following department procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes.
• Maintains safe secure and healthy work environment by following standards and procedures; complying with legal regulations.
• Resolves unusual test orders by contacting the physician nursing station or reference laboratory; referring unresolved orders back to the originator for further clarification; notifying supervisor of unresolved orders.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Serves and protects Spectra Health by adhering to professional standards clinic policies and procedures federal state and local requirements.
• Enhances phlebotomy department and Spectra Healths reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Maintain an environmentally clean laboratory
• Maintain and order supplies as needed
• Communicate supply needs or problems to IT Support Staff
• Assist reception with answering telephone routes calls and takes accurate and complete phone messages for the provider or nurse and relays information in a prompt manner

JOB QUALIFICATIONS:

Required:

• High school graduate or equivalent.
• Six (6) months medical experience related to patient care
• Knowledge of basic medical terminology
• Preferred:
• Phlebotomy Technician Certification (CPT) but not required
• Previous pediatric phlebotomy experience
• Knowledge of the use care and storage of lab equipment and instruments.

WORKING CONDITIONS: Work is performed in a clinical setting and requires some hands-on patient care. OSHA category: High risk. Job requires performance of tasks that involve exposure to blood body fluids or tissue.

PHYSICAL REQUIREMENTS: The Phlebotomist/Lab Tech works in a clinical environment that requires the employee to be on the feet for long periods of time. This position requires the ability to communicate with patients and periodically might require the ability to lift and carry items (not more than 20lbs).

REMOTE WORK: The Phlebotomist/Lab Tech position is not eligible for full-time or hybrid remote work. For more information about remote work please see HR Policy 1.28 - Remote Work.

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

**Spectra Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability genetics sexual orientation or gender identity.