BDC Sales Coordinator
BDC Sales Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Holman is a family-owned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated and creating positive rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
We are currently seeking a Sales Coordinator to support our Business Development Center.
Location: Raleigh NC
Compensation: $17/hour bonus opportunities ($300/month average)
Schedule: Our operating hours are 8:30 AM to 8:00 PM Monday through Sunday. You will be assigned an 8-hour shift within these hours Monday through Friday with weekend shifts assigned based on business needs.
As a Sales Coordinator youll be the first point of contact for potential vehicle buyers. Your job is to create exceptional customer experiences by communicating effectively via phone email and text to set appointments for our dealerships. Your work will directly contribute to our sales teams success by generating high-quality appointments and building strong relationships with future customers.
Key Responsibilities:
- Execute the Business Development Center (BDC) process in line with Holman strategies and standards.
- Respond to customer inquiries from the CRM within 15 minutes during store hours.
- Engage leads using professional phone email and text communication.
- Schedule appointments for in-store visits adhering to Holmans Best Practice benchmarks.
- Follow dealership-provided communication templates and telephone word tracks.
- Maintain accurate records of all customer interactions in the CRM system.
- Make 50 - 100 outbound contacts daily to support appointment goals.
- Attend team meetings required training and ongoing professional development sessions.
- Take on additional duties and special projects as assigned.
Qualifications:
- High school diploma or equivalent required.
- Call center customer service or sales experience required.
- Excellent written and verbal communication skills.
- Strong organizational and multitasking abilities.
- Comfortable working independently.
- Tech-savvy and experienced with CRM tools (or willing to learn quickly).
- Flexible schedule availability including some weekends.
- Collaborative mindset ability to work effectively with team members at all levels.
#LI-AK1
At Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. Thats why we are listening open to learning new things about ourselves and each other. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.
At Holman your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family Holman is proud to offer you the benefits you deserve; including protection against illness disability loss of work or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays Bereavement and Jury Duty
Benefits:
Regular Full-Time
We offer excellent benefits including health vision dental life and disability insurance and 401(k) with company match. Our time off benefits include Paid Time Off (PTO) paid holidays bereavement and jury duty. In addition we offer paid pregnancy and parental leave and supplemental paid military leave to eligible employees.
Click here for Washington State benefit information.
Temporary or Part-Time
In geographic areas with statutory paid sick leave part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Click here for Washington State benefit information.
Equal Opportunity Employment and Accommodations:
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
If you are a person with a disability needing assistance with the application process please contact
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
IC
Employment Type
Full-Time
