Billing Specialist
Billing Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Company Details
This role will be based in our Wilmington DE office. We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.
The company is an equal opportunity employer.
Responsibilities
As a Billing Representative you will primarily be responsible for providing support for accounts receivable performance while providing exemplary customer service to internal/external customers on billing related matters.
What you can expect:
- Culture of innovation teamwork supportive colleagues and leaders willing to invest in talent
- Internal mobility opportunities
- Visibility to senior leaders and partnership with cross functional teams
- Opportunity to impact change
- Benefits competitive compensation paid time off comprehensive wellness benefits and programs employer funded health savings account profit sharing 401k paid parental leave employee stock purchase plan tuition assistance and professional continuing education
Well count on you to:
- Serve as first point of contact and resolution via phone and email for customer billing questions
- Day to day processing of billing reports and financial handling including but not limited to applying lockbox payments manual payment application and scanning generating refunds reviewing and applying suspended cash transferring funds and investigating failed payment transactions etc.
- Foundational support of billing needs and inquiries from internal business partners
- Collaborate with service and finance teams to recommend updates and process optimizations to increase quality and efficiency of billing function
- Special projects as needed
Qualifications
- Bachelors Degree or equivalent work experience
- 1-3 years of billing and financial transaction processing experiencerequired
- Insurance industry experience preferred
- Proficiency in Excel
- Ability to work independently and collaborate where needed
- Strong analytical and decision-making skills with a high attention to detail
- Exceptional verbal and written communication skills your communication style is flexible to the situation you communicate clearly concisely and with a purpose
- Calm under pressure; you have excellent organizational skills integrity and great follow-through on tasks; you work collaboratively with colleagues at all levels of the organization
- Natural curiosity; you love learning how things work and you are always looking for innovative improvements
- Ability to troubleshoot complex problems and utilize available resources and tools
Additional Company Details
The company offers a competitive compensation plan and robust benefits package for full time regular employees.
The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details
Required Experience:
Unclear Seniority
Employment Type
Unclear
