Client Service Representative (CSR)/General Office Clerk
Client Service Representative (CSR)/General Office Clerk
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Job Description
in Helena MT
Please Note: As a recipient of federal funds through the VA and/or Medicare/Medicaid Interim HealthCare is required to comply with federal health care regulations. Although marijuana is legal for recreational use in the state of Montana it is still federally illegal. Thereforeour 10-panelpre-employment drug screening includes marijuana. Please do not apply if you are not able to complete and pass this drug screen along with other background/reference screening.
Discover a client service role that makes every day rewarding. As aCSR/General Office Clerk for Interim HealthCare youll be part of a team that is improving lives through the home-based care they provide.
Our mission at Interim HealthCare of Central Montana is improving peoples lives throughoutHelena Great Falls Butte and surrounding areasby offering skilled and personal home care in the home or place of residence enabling Montanans to age in place with independence dignity and respect. Youll play a key role in that mission with the support of dedicated and experienced team and a world-class organization whose founders and leaders know what it takes to deliver exceptional care because many of them have.Interim HealthCare of Central Montana is locally owned and operated by a Helena-based veteran with 30 years of experience in healthcare.
Forbes recently recognized Interim Healthcare in several categories as one of the best places to work in 2024!
Forbes Names Interim HealthCare Inc. Best Large Employers in 2024 Interim HealthCare
Our Client Service Representative/General Office Clerk will enjoy some excellent benefits:
- $20-$26 per hour
- Make a positive impact in the lives of others through the work you do
- Family-oriented culture that promotes work-life balance
- Online training growth and ability to earn CEUs
- PTO/Holiday Pay Dental/Vision 401(k) Benefits
As a Client Service Representative heres a big-picture view of what youll do:
- Assist our Client Service Supervisor in ensuring compliance with quality and operational standards
- Schedule staff and improve the process of client/patient scheduling for home care services
- Document job orders receive referrals and assist with staffing orders
- Manage employee files verify credentials and certifications conduct background checks and advertise for staff positions
- Verify client insurance and assist with office functions such as marketing payroll and collections
A few must-haves for Client Service Representatives:
- Associates degree or equivalent years of training and work experience
- Minimum of 2years of experience in healthcare or a related industry
- Understanding of state and federal home care standards and regulations
- Excellent oral and written communication skills with clinical and non-clinical staff
- Strong organizational skills attention to detail and computer software proficiency
As a General Office Clerk heres a big-picture view of what youll do:
Performs moderately complex clerical work. Work involves compiling and tabulating data; checking documents for accuracy; transporting documents; and maintaining files. Works under general supervision with moderate latitude for the use of initiative and independent judgment.
- Prepares reports summaries records and related forms and documents; and maintains files and records.
- Answers inquiries regarding policies procedures rules and regulations; and distributes information.
- Performs data entry retrieval and data searches; and compiles and tabulates data.
- Opens stamps classifies sorts and routes mail; and performs receptionist duties.
- Completes other assignments as requested and assigned.
- May have access to personal health information (PHI) necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.
A few must-haves for General Office Clerk:
- High School Diploma or equivalent.
- Clerical or secretarial experience preferred.
- Knowledge of office practices and procedures.
- Knowledge of business terminology spelling punctuation and grammar.
- Skill to prepare and maintain accurate records files and reports.
- Skill to interpret and apply rules regulations policies and procedures.
- Skill to coordinate with other staff departments officials agencies organizations and the public.
- Skill to communicate ideas and instructions clearly and concisely.
- Skill in the use of computers and related equipment.
Working Conditions & Physical Effort:
- Work is normally performed in a typical interior/office work environment.
- Ability to work flexible schedule and/or evening hours as needed.
- Ability to sit in front of CPU for long periods of time.
- Physical activity is sedentary and may require occasional lifting or carrying up to 10 lbs.
Why Work for InterimHealthCare
Founded in 1966 Interim HealthCare is the nations first home care company and a leading employer of Client Service Representatives (CSRs). Operating through 300 offices our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do.
Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
