AI Business Operations Analyst
AI Business Operations Analyst
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$ 100000 - 120000
1 Vacancy
Job Description
***** This role is based in San Francisco CA - Office days are Wed and Thur *****
Who We Are
Were building the future of real estate today.
HomeLight is the real estate technology platform powering innovative transactions for top agents lenders and their clients. Our technology makes it easier to buy and sell homes whether thats enabling clients to buy before they sell find a top agent or have certainty through a modern closing process. Each year HomeLight facilitates billions of dollars of residential real estate business on its platform for thousands of agents and loan officers. Our vision is a world where every real estate transaction is simple certain and satisfying for all.
Our team breaks barriers every day while staying committed to HomeLightsgoals and core values which is a crucial element to our shared success.
Who you are
In this role you will report to the VP of Product and collaborate with Product Management and Engineering to optimize and streamline operations across the company. This is a fast-paced dynamic position where you will leverage the latest advancements in AI to enhance business operations and ensure seamless processes that maintain strong relationships with our real estate partners. By utilizing tools like and CRM plug-ins you will integrate AI-driven strategies to improve partner satisfaction and operational efficiency. This role is designed for someone who wants to build. Youre not just curious about AI you use it. You might be non-technical but youve taught yourself to build with AI tools. Youre the kind of person who tries things before theyre fully figured out. You believe learning happens by doing.
- Build from first principles and arent afraid to get scrappy with new tools especially AI
- Move fast ship early and iterate based on what works
- Seek to understand how the whole system works not just your corner of it
- Operate with a high level of trust and transparency you own your outcomes
- Take initiative to move projects forward unblocking yourself and others when needed
- Think like a founder and focus on building systems that scale not just quick fixes
What Youll do Here
- Develop and Implement AI-Driven Processes: Partner with cross-functional teams to design and deploy AI solutions that enhance workflows support real estate partner engagement and ensure smooth transaction-related operations.
- Lead AI Integration Initiatives: Manage the integration of AI technologies into existing systems to align with business objectives and deliver value to internal and external stakeholders.
- Enhance Operational Efficiency: Use AI models and data analytics to identify inefficiencies eliminate bottlenecks and drive continuous improvements in processes supporting real estate transactions and partner satisfaction.
- Maintain Strong Partner Relationships: Leverage AI tools to anticipate partner needs address concerns proactively and foster trust and collaboration through optimized operations.
- Collaborate Across Teams: Work closely with product management and engineering to align AI-based solutions with development cycles and ensure they deliver measurable outcomes for both partners and internal teams.
- Monitor and Optimize AI Performance: Establish and track key performance indicators (KPIs) to evaluate the effectiveness of AI-driven solutions particularly those impacting partner interactions and transaction processes.
- Stay Ahead of AI Trends: Continuously explore emerging AI technologies and best practices recommending innovative solutions to maintain a competitive edge.
- Educate and Empower Teams: Provide training and mentorship to ensure team members understand and effectively use AI tools to streamline operations and enhance partner satisfaction.
This role is critical in driving operational excellence and ensuring strong mutually beneficial relationships with our real estate partners while staying at the forefront of AI innovation.
What You Bring
- Bachelors degree in a technical field (e.g. Engineering Business Statistics or a related discipline).
- 23 years of experience in management consulting or a similar role focusing on process optimization.
- Working knowledge of SQL and data analysis tools is highly desirable.
- Exceptional critical thinking and problem-solving skills with the ability to analyze complex systems and propose innovative solutions.
- Self-starter with a proactive approach to identifying opportunities and driving initiatives forward.
- Strong communication and collaboration skills with the ability to engage effectively with diverse teams and stakeholders.
- Medical (Aetna or Kaiser) Dental & Vision (Guardian)
- Long-Term Disability & Short-Term Disability
- Hospital Indemnity Insurance Accident Plan and Employee Critical Illness (Guardian)
- 401k (Guideline) Life Insurance (Guardian) & Pet Insurance (Nationwide)
- Commuter benefits are offered in certain locations
- PTO including Volunteer Days to give back to your community
- Annual Anniversary Perks including professional development and sabbaticals!
- HomeLight Services to help you with buying and selling your home
The following compensation information is provided to comply with job posting disclosure requirements in Colorado New York Washington and California.
Base Pay Range: $100000.00 - $120000.00base pay will vary depending on several factors such as the position location qualifications of the individual market conditions and other operational business requirements.
Lets chat!
HomeLight is an equal opportunity employer dedicated to building an inclusive and diverse workforce providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs job requirements and individual qualifications without regard to race color religion or belief national social or ethnic origin sex (including pregnancy) age physical mental or sensory disability HIV Status sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service family medical history or genetic information family or parental status or any other status protected by the laws or regulations in the locations where we operate. We will provide accommodations during the recruitment process upon request and any accommodation will be addressed confidentially.
Required Experience:
IC
Employment Type
Full Time
