Telecommunications Administrator II
Telecommunications Administrator II
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
This position will assist in the design development installation maintenance and administration of enterprise-wide Telecommunications. Leveraging knowledge of telecommunications systems to help support install monitor and maintain our telecommunications infrastructure.
We expect this role to actively participate in design of voice and data communication systems supervise installation of these systems and provide maintenance and service to internal clients after installation. Define and document user requirements design/recommend network solutions and coordinate their implementation. And the incumbent will perform activities to complete service requests and resolve problems as directed including hardware and software installations and user support requests.
Core responsibilities duties include:
- Our technicians work in a complex environment supporting a variety of service including Contact Center Call Flows IVRs Field and Corporate office phone systems Fire Alarms and Elevator voice services
- Plans and supports the infrastructure used for all types of telecommunications in operations for contact center office service and property/field service (including the layer 1 fiber and copper data network cabling infrastructure operational voice (both wired and wireless systems) elevator alarm systems IOT devices and/or other applications involved in real-time communications
- Install terminate test troubleshoot and document test results for fiber network audio video and RF cabling
- Perform and support continuity checks locate and correct wiring errors using measuring instruments
- Investigate diagnose correct and document instrumentation or system malfunctions
- Perform complex technical assignments involving communications systems instrumentation and data acquisition/processing systems
- Collaborate with team members to troubleshoot failures and issues derived from test data
- Perform regular maintenance tasks such as software updates hardware repairs and system backups to ensure that telecommunications systems operate reliably and efficiently
- Identify and resolve technical issues with telecommunications systems and equipment to ensure that they are functioning properly.
- Create and maintain documentation related to telecommunications systems and equipment including configurations procedures and troubleshooting guides
- Collaborate with other IT teams and business stakeholders to ensure that telecommunications systems meet business requirements and align with overall IT strategy
Qualifications :
- 2 years experience of specialized training in electronic technology or closely related field or one year installing testing troubleshooting and repairing fiber optics copper cabling (RF Ethernet) network and telephony installation and BPX/ audio/video systems
Proven experience working as telecommunications technician; Functional and Technical skills
Sound foundation of knowledge of telecommunications systems
The ability to interpret technical manuals and schematic designs
Strong problem-solving and analytical skills to identify and resolve technical issues
Excellent communication skills to collaborate with other IT teams and business stakeholders
Customer-service focus; Exceptional communications and customer service skills
Adaptability and the ability to master new technologies quickly
Strong problem-solving and analytical skills to identify and resolve technical issues
Excellent communication skills to collaborate with other IT teams and business stakeholders
Physical effort includes standing lifting and carrying moderately heavy materials or equipment up to 25 lbs.
Additional Information :
Workplace
- One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
- Our office is based in Plano east of I75 near E. Park Blvd just North of Historic Downtown Plano.
Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race color religion sex sexual orientation gender identity national origin age disability or any other protected status. All qualified candidates are encouraged to apply.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
