drjobs Customer Account Representative

Customer Account Representative

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1 Vacancy
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Job Location drjobs

Santa Ana, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are seeking a professional and detail-oriented Customer Account Representative to manage client accounts ensure satisfaction and maintain long-term partnerships. This role is ideal for someone with excellent communication skills strong organizational abilities and a proactive approach to solving problems.

Responsibilities

  • Serve as the main point of contact for assigned customer accounts

  • Build and maintain strong long-lasting customer relationships

  • Address customer inquiries and provide timely solutions

  • Monitor account performance and identify opportunities for growth

  • Coordinate with internal departments to meet customer expectations

  • Prepare reports on account status and customer feedback

  • Ensure customer needs are met with a high level of professionalism

  • Handle escalations and resolve client concerns effectively


Qualifications :

Qualifications

  • High school diploma or equivalent (Bachelors degree preferred)

  • 1 years of experience in customer service account management or a related field

  • Strong interpersonal and communication skills (verbal and written)

  • Ability to manage multiple tasks and prioritize effectively

  • Detail-oriented with strong problem-solving abilities

  • Proficient in Microsoft Office and CRM systems

  • Reliable adaptable and able to work independently and as part of a team


Additional Information :

Benefits

  • Competitive salary range of $55000 $65000 per year

  • Opportunities for career growth and professional development

  • Supportive and collaborative work environment

  • On-the-job training and skill-building opportunities

  • Health and wellness programs

  • Paid time off and holidays


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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