Coordinator Rider On Ground Ops
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
hats on Your Plate
Monitor and improve Rider Performance and Compliance
Lead Rider Recruitment for the allocated zones
Lead a Team of Rider Captains
Manage rider Rooster with proper allocation of shifts/breaks/off-days etc
Train riders on Take Shift
Supervises rider onboarding and training
Inventory management and usage compliance of Rider equipment
Groom rider quality (behavior appearance professionalism presentational etc)
Setting up a performance improvement plan to improve the performance of low-performing riders
Reduce rider complaints originating from customers
Monitor riders performance on an individual level and be responsible for coaching/warning riders
Audits fleet appearance & rider behavior via on-ground visits
Skills & Qualifications needed :
2-3 years of experience in the food/grocery tech industry is highly preferred
Proficient in Google Suite tools like GDoc GSheet GSlides GForms etc
Strong communication skills both written and verbal.
Influencer and a negotiator with good public speaking and presentation skills
People management skills: Experience in managing bigger groups of people
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
