Service Delivery Lead - FP&A

About the job :-

India remains one of the largest and most rapidly growing developing economies in theworldpresenting a tremendous opportunity for NielsenIQ. India must become one of our key investment markets so that we can meaningfully accelerate our clients and NielsenIQ s growth in this country. To best tap into the power of this market truly scale our operations and achieve our growth we have an exciting plan for India. Imagine being in the heart of this transformation journey and ambition!

As the Finance Planning & Analysis Hub Service Delivery Leader you will play a pivotal role in overseeing and optimizing our FP&A hub services. You will be responsible for ensuring that financial planning and analysis activities performed in our center of excellence meet the highest standards of efficiency effectiveness and customer centricity while being in accordance with clearly defined service level agreements with the various internal stakeholders. Your leadership will be critical in driving informed decision-making and transforming the way we work in Finance.

Key responsibilities :-

Service Delivery Management: 

• Lead and manage a team of FP&A professionals responsible for delivering a wide range of financial planning and analysis services. Oversee the execution of accurate and timely financial budgets forecasts and analyses to support informed decision-making.  
• Leverage PBI and SAP business objects for data analysis visualization transformation and presentation 

Strategic Alignment: 

• Collaborate closely with senior management to align FP&A shared services with the organizations strategic objectives and financial goals. 
• Provide operational metrics insights and recommendations that contribute to the development of the FP&A shared service team. 

Resource Optimization/Performance metrics: 

• Efficiently allocate resources and optimize workflows to enhance the delivery of FP&A services ensuring the highest level of quality and efficiency. 
• Establish and monitor key performance indicators (KPIs) to assess the effectiveness and efficiency of FP&A services making data-driven improvements. 

Talent Development: 

• Mentor develop and coach team members fostering their professional growth and expertise in financial analysis and planning. 
• Implement training and development programs to enhance the teams skills and capabilities as well as smooth onboarding process. 

Risk Mitigation: 

• Identify operational risks and dependencies develop proactive steps to mitigate these risks and build a high-performance operations team. 

Communication and Collaboration: 

• Foster communication and collaboration between the FP&A hub and internal stakeholders by being an active champion of the hub internally and with external stakeholders

Qualifications :

• CA/ CPA Degree  
• At least 12-15 years of experience in Financial Analysis or Business Analytics with leadership experience
• Fluent in Microsoft Office tools (Excel Powerpoint Word etc.) and ERP systems 
• Experience using data visualization tools (PowerBI etc.) is highly preferred 
• Fluent in English (required)  
• Critical Thinking- able to analyze and demonstrate problem-solving skills 
• Track record of success in FP&A roles including leadership experience 
• Adaptability and change-oriented mindset able to thrive in a fast-paced setting while working on projects across various fields 
• Communication skills (Ability to communicate effectively at all levels both verbally and in writing with senior stakeholders) 
• Strong interpersonal skills and capable of collaborating within multifunctional teams 

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:  Work :

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