Senior Manager, Internal Communications (Finance) (Telework/Hybrid)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

This role is a hybrid work arrangement. Work schedule to be discussed with the hiring Manager according to the guidelines defined by the department.

Your role

Reporting to the Executive Director of Finance (Media Solutions and Finance Transformation) you will be an expert in mobilizing the change management activities in support of our ERP implementation and finance vision. This individual will play an active role in building the mindset for the future of finance as we anticipate significant cultural and potentially structural changes following the implementation of our ERP system estimated to go live in April 2026. This role must possess strong relationship and change management skills as they will be engaging with all levels from the end users of the new system to the Business Process Owners (Executive Directors) who will need guidance and support before and during implementation.

This role prepares and presents timely presentations communications organizes and leads large meetings centered around improving all engagement (inclusive of end users Senior Leadership and T&I for technical). This role identifies gaps and provides recommendations to mitigate risk during system implementation and in accordance with the overall Finance Transformation vision. This role will be a critical resource for the Senior Finance Leadership (SLT) team as they will be required to collaborate with the leaders and their teams leading into go live. Following implementation this role will support the Finance function on organizational activities post implementation including but not limited to recruitment and assessing development needs for the future of Finance. This role is a critical resource for the Senior Leadership Team (SLT). The Senior Manager will act as the primary point of contact leading the SLT and their respective teams embarking on the Go Live for the ERP.

This is a contract position for 12 months. This position is ideally located in Montreal or Toronto however Ottawa will also be considered.

Leadership responsibilities:

• Lead design and execute the communication strategy. Inclusive of making recommendations on future focused needs identifying gaps and proactively recommending communications to manage expectations of all end users.

• Oversee the Taskforces on Future State Processes so that there is a strong collaboration on the change management activities that are required as a result of impending changes.

• This role will work closely with the Senior Director of Systems Implementations and the Leader of Business Transformation within the project team to ensure all Change Management activities related to outcomes of the project deliverables have been addressed.

• Continue to develop initiatives to support the Finance Transformation and potentially engage with other business stakeholders working on other organizational transformation that has implications to the finance function.

• Interlock with the project team resources business process owners and collaborate so that priorities are appropriately sequenced removing roadblocks and escalating as required.

Mobilization responsibilities:

• Oversee all project communications demonstrating inclusiveness and diplomacy in managing sensitive announcements and support plans.
• Prepare and Lead presentations for large workshops and/ or leadership meetings required to align end users and teams on all activities required before implementation.
• Includes Finance All Staff Senior Finance Managers Meeting and recommends input into the Finance Ledger (regular Newsletter).
• Lead recruitment mobilization and DEI initiatives developing a human employee experience.
• Engages and Prepares for the readiness activities within the ERP Change Strategy.
• Supervises the coordination of the training logistics between the system implementor (Accenture) and CBC/Radio Canada.

Other responsibilities:

• Organize ad hoc events and activities to help stakeholders alight.

• Facilitate large meetings and select workshops as required.

• Frequent travel based on the needs of the project.

Qualifications experience et competencies:

• Bachelors degree in Communications Marketing Public Relations or a related field.
• A minimum of 7 years of related professional experience.
• Language: Fluency in English and French (written and spoken) is essential.

Staff supervision

• Responsible for managing directs reports.
• Supervises and controls the activities of assigned staff; sets strategic direction; provides leadership and guidance to staff including develops and assigns eclipse project objectives priorities and deadline.
• This role will have 1 resource reporting into it to start and will potentially increase closer to Go Live date.
• Establishes core competencies; identify current staff skill gaps; and develop plans to fill gaps tactically and longer term.

Continuous improvement

• Analyses finance functional strategies and future business trends / organizational changes that could impact on operating practices within the department. Makes recommendations and implements solutions to address these.
• Drives the execution of changes to process and procedures so that they can implement decisions to achieve maximum efficiencies.
• Participates in continuous improvement initiatives including system tools and software design improvement as they pertain to project eclipse.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

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