Project Coordinator
Project Coordinator
Posted on :
20-06-2025
Employer Active
1 Vacancy
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Job Description
Coordinate and manage the end-to-end change management process across global IT infrastructure and application facilitate and document Change Advisory Board (CAB) meetings ensuring effective communication between change requests for completeness and compliance with processes. Provide guidance to requestors as all changes are correctly logged and tracked in the change management system (e.g. ServiceNow Remedy).Monitor the progress of scheduled changes ensuring all pre-implementation criteria are met and post-implementation reviews are prioritize and categorize change requests based on potential impact risk and closely with incident problem and configuration management teams to maintain process efforts to minimize risks associated with deployment of changes and implement continual service improvement and deliver regular reporting on change metrics trends and KPIs to as an escalation point for urgent conflicting or failed changes ensuring swift resolution and all change activities adhere to ITIL methodologies and internal compliance training and support to new team members and stakeholders on the change management Skills and Experience3 to 5 years of relevant experience in IT change management or ITSM processes within a global depth knowledge of ITIL framework with ITIL Foundation (or higher) certification working with change management tools such as ServiceNow or ability to coordinate multiple stakeholders and manage conflicting understanding of incident problem and release management facilitating meetings preparing documentation and delivering organizational analytical and communication skills (written oral and presentation) in to work effectively in a 24/7/365 global support environment with rotational shifts (APAC EMEA US) if resilience adaptability and drive for continuous professional attention to detail and ability to handle sensitive and complex Skills and ExperienceITIL Intermediate or Expert in large scale IT infrastructure environments (Windows Linux Middleware DB Cloud etc an with automation of change processes reporting and of DevOps Agile methodologies or experience with digital transformation projects a experience in a regulated industry (such as pharmaceuticals) is a with Microsoft Visio or other process mapping stakeholder management and team collaboration skills.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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