Open Jobs Assistant Manager, Product Operations

Job Type:Full Time
Function:Retail Operations
Address:160 Bloor Street East 11th Floor Toronto ON
Working Model:Hybrid

At Sephora Canada were passionate about finding and sharing beauty in the world. Our constant innovation our ability to see and lead trends and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities in our differences our experiences and in the spirit of our employees.

ABOUT THE ROLE:

Are you passionate about driving operational excellence and coordinating the seamless execution of product strategies As the Assistant Manager of Product Operations you will be responsible for developing and implementing various operations projects and initiatives for Sephora. As the subject matter expert you will drive optimizations and work with business partners to advise on the store experience in new project design and strategy assisting in developing delivering and implementing retail initiatives and operational handoffs for support tools.

WHAT YOULL DO:

• Manage day-to-day operations of non-selling programs including strategy cross-functional business partner management store communication and delivery linked to Product Operations
• Develop training to ensure store retention for all Product Operations projects that are supported by the Business Operations Team
• Act as the store expert and thought partner for projects ensuring decisions support the overall operating model and strategy when driving change across the organization
• Manage multiple projects by driving timelines deliverables recaps and action plans post-delivery to drive continuous improvement
• Visit Sephora stores to monitor project progress and engagement

WHAT YOULL BRING:

• 2 years of retail management experience preferably in operations
• Great at expressing yourself clearly and creatively verbally in writing and presentations
• You love solving problems and contributing new ideas and process improvements to find solutions to business challenges while ensuring work product quality
• You have a keen eye for detail while leading and balancing multiple projects prioritizing integrity and accuracy in your craft
• You have mastered critical thinking and can anticipate issues before they arise suggesting solutions and making key decisions cross-functionally
• You are tech-savvy and proficient in Microsoft Office Suite
• Youre game for travel! visiting our stores one a month or on an as-needed basis

WHY YOULL LOVE WORKING HERE:

• Youll be part of a unique culture and family of passionate and inspiring individuals.
• Youll work alongside the best talent in the industry people youll be proud to work with.
• Youll have access to the global community of luxury group LVMH (Louis Vuitton Mot Hennessy) for endless career opportunities.
• Youll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity) donations of funds for volunteer time and offering and much more.
• Benefits you can mix and match depending on your needs.
• Employee Assistance Program services for those times you need extra support.
• Access to our program to support your mental financial physical and social well-being
• Holidays time off Summer Friday hours and flexibility to support work-life balance.
• And of course theres our incredible swag free product gifts throughout the year and tons of discounts with our brand partners.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive diverse and representative of the communities where we work while creating an environment where every person can belong grow and build a beautiful career. This commitment applies to all candidates and employees regardless of race ethnicity citizenship creed place of origin religion sex gender identity gender expression sexual orientation family status marital status disability age and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise) other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.