Business Analyst/Campaign Analyst
Business Analyst/Campaign Analyst
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Job Description
Job ID: 199867
Required Travel :Minimal
Managerial - No
Location: :India- Pune (Amdocs Site)
Who are we
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services we unlock our customers innovative potential empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud enable them to differentiate in the 5G era and digitalize and automate their operations. Listed on the NASDAQ Global Select Market Amdocs had revenue of $5.00 billion in fiscal 2024. For more information visit
In one sentence
Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions.
What will your job look like
Analyst Campaign Operations & Analytics:
Primary Skills
Develop and design and execute marketing campaigns using SQL and SAS CI360 SAS Direct.
Maintain and enhance existing SAS Direct campaign configurations and ensure timely campaign execution.
Plan execute and monitor marketing campaigns across multiple channels ensuring timely delivery and alignment with business goals.
Analyze campaign performance using data analytics tools and techniques providing actionable insights and recommendations to optimize targeting messaging and ROI.
Collaborate with marketing CRM and analytics teams to define audience segments campaign KPIs and reporting requirements.
Develop and automate dashboards and reports to track campaign effectiveness customer engagement and conversion metrics.
Support testing strategies (e.g. A/B testing) and post-campaign analysis to drive continuous improvement.
Technologies -SAS Direct SAS CI 360 BI Tools
Secondary -
Maintain and enhance SAS RTDM (Real-Time Decision Manager) workflows for decisioning logic and customer treatment strategies.
All you need is...
- Degree in Computer Science or Industrial Engineering & Management - Information System.
- Customer-facing experience ability to communicate the Amdocs solution using various methods (presentations demos and so on).
- Wide knowledge of relevant products and E2E Business process.
- Knowledge of the telecom industry and Amdocs business processes (ETOM ASOM).
- Experience in managing a team in cross-Amdocs domain solutions.
Why you will love this job:
- Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions.
- Be a key member of a global dynamic and highly collaborative team with various possibilities for personal and professional development!
- You will have the opportunity to work in multinational environment for the global market leader in its field.
- We offer a wide range of stellar benefits including health dental vision and life insurance as well as paid time off sick time and parental leave!
Required Experience:
IC
Employment Type
Full Time
