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You will be updated with latest job alerts via emailIngersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.
Job Title
Customer Service Specialist
Location
NASH Pune plant/Delhi PFT Office
About Us
GD NASH is a part of Ingersoll Rand engineered solutions division & part of PFT.
Job Summary
The engineer will be responsible for handling aftermarket business for India.
Responsibilities
Handling Contacting customers to get the appropriate details like exact requirements Machine Nameplates End user details etc.
2. SAP handling to extract information BOM Part Numbers Last Purchase/ Sale history Drawings etc.
3. Submission of price offer to customers via email and through customer portal
4. Customer follow-up to get offer status on time to time basis.
5. EIL/ BHEL/ IOCL Vendor Registration process as per customer requirement.
Tender/ Invoice uploading on respective customer portal.
7. Generating new inquiries from end customers and distributors
visit to key customers and distributors.
9. Payment follow up and ensure timely payment from customers and distributors.
10. Drive new initiatives to grow AFM business from end customers and distributors.
Basic Qualifications
(Essential qualifications language driving licence etc)
Travel & Work Arrangements/Requirements
Yes 50% to visit customers to get orders.
Key Competencies
Absolute KEY skills needed for role
Ingersoll Rand Inc. (NYSE:IR) driven by an entrepreneurial spirit and ownership mindset is dedicated to helping make life better for our employees customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40 respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise productivity and efficiency. For more information visit .
Required Experience:
Senior IC
Full-Time