Customer Service Representative with German
Customer Service Representative with German
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Job Description
Join a leading Outsourcing/BPO consultancy looking to onboard a German-speaking Customer Service Representative to support their dynamic travel & tourism client. This is a fantastic opportunity to grow your career remotely from Lisbon!
Location: Lisbon Portugal
Work Model: Remote
Employment Type: Fixed term (6 months)
Industry: Travel & Tourism / BPO
Languages: German (C2) & English (B2)
Compensation: Base salary performance incentives
Your Responsibilities
Handle inquiries across phone email chat and social media
Maintain accurate case updates in internal systems
Build positive relationships through prompt and courteous support
Assist with issue resolution to boost customer satisfaction
Collaborate with team members and leadership to meet goals
Share feedback to improve processes and service quality
What You Need to Succeed
Native or fluent German speaker (C2) and fluent in English (B2)
Previous customer service experience is a plus
Strong communication skills on multiple platforms
Basic troubleshooting and tech-savvy mindset
Quick learner organized and detail-oriented
Team player who adapts well in fast-paced environments
What We Offer
Work with a leading global travel & tourism brand
Competitive salary with performance-based incentives
Career development opportunities in the BPO industry
Collaborative and supportive team environment
Access to exclusive travel perks and discounts
and much more!
Ready to grow your career in a vibrant remote role
Apply today!
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Employment Type
Full Time
