Key Responsibilities
- Lead and manage the overall delivery performance and success of projects from concept/definition project scope scheduling planning execution and delivery.
- Ensure projects are aligned with business requirements and are coordinated with key stakeholders including Customers Sales and Marketing Engineering and Support.
- Develop and ensure repeatable and scalable processes and tools are used/complied in delivery.
- Achieve project customer satisfaction goals
- Driving delivery and execution within SOW parameters
- Reporting Project Status to Customers and Juniper Leadership teams
- Managing change requests based upon SOW definition
- Manage negotiate influence and communicate with Customers and leverage Juniper s key resources to achieve project success
- Partner with Delivery Managers to co-own the success of the projects.
- Set up and manage all required Project Management and Delivery tracking tools including Project tracking with Project ID Timesheet tracking Expense tracking etc.
- Own all project exception escalations and conflict resolutions.
- Empowered to approve project expenditures and be accountable to manage the project to be in/under budget.
- Internal PS Kick-Off Meeting
- Project Plan and Success metrics (Scope Cost Timeline/Milestones Resource Project budget)
- Work with the Resource Managers Team Managers and Partner managers to staff projects.
- Track Project Completion and smooth handover to Support Organization.
Requirements
- Strong ability to lead influence and drive virtual teams to achieve common goals.
- Managed/delivered large scale solutions projects to Service Provider and/or Enterprise customers.
- Familiar with Industry Standard Project Management Methodologies Timesheet Management and Expense tracking tools.
- Strong negotiation influencing skills and drive to succeed.
- Ability to build executive-level partnerships and communicate effectively with all levels of employees individual contributors and customers from CxO organization at Customer side to individual contributor.
- Superior planning organizational communication change management and cultural awareness skills including financial and global business acumen.
- An excellent understanding of the industry the customers business issues and the most appropriate solution architecture to meet their business goals.
- Resource Demand Planning and Allocations of Resources including delivery partner resources.
- Strong communication and listening skills to enable transformational change in a positive work environment internally while maintaining strong partnerships with the diverse customer base.
- Proficient using MS Office online and software: Project Excel PowerPoint Word Email. Also skills using data repository and collaboration tools.
- Proficient using project cost and resource management software to manage and control project.
- Bachelors and/or MS degree in Computer Science or Computer/Electrical Engineering or equivalent with 6 years of related experience.
- MBA is a plus.
- Background and experience with product development life cycle customer networks IP core Security Switching and IP Edge routing is valuable.
- Technical background and domain expertise in Networking Data Center/Cloud Security and Automation is valuable.
PMO governance, IT project management, project reporting, budget tracking, Agile/Waterfall/Hybrid, stakeholder management, financial reporting, risk management, problem-solving, Microsoft Office, project tools (MS Project, Jira, Trello), dashboards, PMP/PRINCE2 preferred, cloud experience.