Process Trainer
Process Trainer
Posted on :
19-06-2025
Employer Active
1 Vacancy
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Job Description
MinutestoSeconds is a dynamic organization specializing in outsourcing services digital marketing IT recruitment and custom IT projects. We partner with SMEs mid-sized companies and niche professionals to deliver tailored solutions.
We would love the opportunity to work with YOU!!
Requirements
Key Responsibilities:
Responsible for day-to-day functional direction of agents within the program training classroom environment including
student progress monitoring for the duration of training providing coaching and developmental feedback and readiness
recommendations
Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning
techniques using a variety of training delivery modalities in a classroom environment
Prepare and present training materials through classroom learning hands on
demonstrations and supporting activities
Accountable for achieving individual training performance metrics
Support and partner with Operations to transition of agents from training to production environment ensuring competency
levels meet business needs (where
required)
Maintain relevant product knowledge for each account by taking calls attending client and cross functional meetings (as
needed) and side by side observations
Ensure effective consistent communication with managers peers and other resource groups including day-to-day informal
interaction with clients
May support Instructional Design team in designing and developing training materials for various instructional delivery
methods including computer-based training interactive classroom training and written job aids
Measure the effectiveness of training programs using various feedback methods focus groups interviews and surveys
that will lead to enhancement of training resources and programs based on results of evaluation
Recommend curriculum modifications to Training Manager/Supervisor based on internal customer feedback and/or Training
Needs Analysis
Participate and contribute to continuous learning culture by maintaining engagement on change management product and
services releases policies processes and procedures
Desired Skills:
Proven experience in training methodologies and soft skills (communication skills critical thinking time management team
building etc.) Strong communication skills both written and verbal
Proficient in Microsoft Office
Demonstrated ability to multi-task prioritize and meet timelines on deliverable
Self-starter sense of urgency and works well under pressure
Strong attention to detail
Sense of professionalism and ability to develop good relationships
JD : JD : Role: Firmware Developer Exp 3-6 years No. of positions : 3 Budget : 11 LPA Deal Making skills: Bare metal, C, MCU Role: Firmware Developer Exp 3-6 years No. of positions : 3 Budget : 11 LPA Location : Bangalore Deal Making skills: Bare metal, C, MCU
Education
BE,,MCA,BCA (Relevant IT and Computer Science)
Employment Type
Full Time
Key Skills
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