Junior Operations Specialist
Junior Operations Specialist
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Job Description
Were looking for a detail-oriented and versatile Jr Operations Specialist to support our growing Connect business line. As our customer base expands and operations become more complexespecially in areas like insurance integrations and homologationwe need someone who thrives in dynamic environments and loves solving puzzles with data and process improvement.
Youll play a key role in supporting billing legal contracts BI and operational efficiency ensuring we maintain high standards while scaling effectively.
If youre analytical resilient and excited to grow in a fast-paced SaaS environment we want to meet you!
Your main tasks will include:
Operational Support & Insurance Tasks (40%)
- Help design workflows and suggest improvements to operational tools
- Support cross-functional project initiatives as needed
- Coordinate insurance integration tasks with centers
- Monitor progress flag issues and collect required data
BI & Data Analysis (15%)
- Update existing dashboards supporting accurate and timely reporting of business KPIs
- Assist in data analysis and help monitor KPIs to support management decisions
- Support with external customer requests for data and insights as well as internal data inquiries
Finance & Billing (15%)
- Assist with billing models and invoicing processes
- Help generate financial reports and support budget tracking
- Support budget planning and help monitor financial performance against budget
Legal & Contracts (15%)
- Follow up on contract signing and addendum processes
- Coordinate with external law firms as needed
Homologation & Customer Integration (15%)
- Lead customer homologation processes
- Help ensure smooth onboarding for new customers
Qualifications :
What Will Make You Shine
- Experience: 23 years in an operational or analytical role
- Languages: Fluent in both Spanish and English
- Skills:
- Advanced proficiency in Excel / Google Sheets
- Strong analytical thinking and problem-solving
- High adaptability and multitasking ability
- Proactivity and a drive for continuous improvement
Nice to Have:
- Experience with data tools (SQL Looker)
- Familiarity with CRM systems (e.g. Salesforce HubSpot)
- Project management tools (e.g. Hive)
- Prior experience in SaaS or healthcare sectors
Additional Information :
Why Join Us
What Makes This Role Exciting
- Work on end-to-end data flow influencing key product and business decisions.
- Gain visibility into all company departments learning from a variety of business areas.
- Be part of a fast-growing international company with a strong tech focus.
Benefits of Working with Us
- Share options plan after six months
- Extra day off for your birthday
- Comprehensive health insurance
- Ifeel access - mental wellbeing platform
- Access to Flexoh our flexible compensation plan
- Membership to Wellhub our wellness network offering benefits for gyms and nutrition
- Language courses to learn or improve your skills
- Freedom to work 100% remotely from wherever works best for you in Spain. Possibility to go to our amazing office in Barcelona!
- Dynamic collaborative work environment
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
