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TFS Executive

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1 Vacancy
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Job Location drjobs

Mexico City - Mexico

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About the job 

This role is accountable for addressing technical issues during data collection process to ensure seamless setup and Business As Usual operations.

Responsibilities

  • Track issue resolution and number of issues to be able to highlight weak areas based on the nature of the issue establishing appropriate prioritization for issue resolution to ensure Business As Usual (BAU) configuration and operations are secure.
  • Provide support to the Data Adquisition Center of Excellence and Delivery team when technical issues occur during production (Business As Usual) that prevent the collection process from continuing properly or when stores are not processed properly at each stage of the End to End process flow generating and maintaining a trace of tickets until a fix is applied and the issue is resolved. 
  • Technical support to internal clients (applications).

Qualifications :

About You

Resolution/follow-up of tech issues coming from operations area during Business As Usual to ensure proper flow and processing of stores in the End to End operational flow.

Requirements

  • 1 year of experience
  • Bachelor Degree: Commercial or International Relations Actuary or similar.
  • Advanced English
  • Intermediate Portuguese (Desirable)
  • Availability to travel (Latin America)
  • Knowledge with Excel Python R (Basic-Intermediate)
  • Analytical Thinking
  • Communication skills


Additional Information :

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:  Work :

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Employment Type :

Full-time

Employment Type

Full-time

About Company

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