Experience Designer â Product & Experience Design
Experience Designer â Product & Experience Design
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Job Description
This Experience Designer VCA Product & Experience Design will join a dynamic team of design research and product experts with the purpose of helping grow our clients businesses through a consultative approach to experience design. This individual is a strategic full-stack experience designer with hands-on human centered design thinking UX/UI research prototyping facilitation and strong client-facing skills. With the guidance of PXD leadership the designer will deliver polished UX/UI artifacts and human-centric digital design expertise for our clients as well as support RFPs and special projects.
This ideal candidate should have a strong foundation of UX/UI design principles a keen eye for detail and a proven track record of delivering exceptional designs that meet the needs of users and the goals of the business. In this role this designer will develop a nuanced understanding of emerging digital payment trends as well as Visas capabilities and services to effectively leverage the right products and services at the right time.
This designer is creative curious and hands-on has a bias toward action and inspires others with their vision. We are looking for a talented designer who has an innate desire to experiment with different design approaches techniques and tools to push the creative boundaries of the payments industry.
We believe that great design can engage empower and inspire users. Our team members are innovative thinkers and strategic problem solvers who are as analytical as they are creative. Through collaboration innovation and a commitment to excellence we help our clients unlock their full potential achieve their goals and stand out in todays competitive market.
Responsibilities:
- Take part in the planning and execution of creative workshops with Research and Product. Then synthesize insights into defensible visions frameworks and concepts using human-centered design
- Identify user needs and translate business goal into recommendations for product and/or service
- Rapidly convert ideas into detailed storyboards mockups and working prototypes meshing-together solutions/capabilities that exist within Visa or externally.
- Promote concept explorations to drive bold and innovative thinking
- Understand Visas business model ecosystem and end users to effectively connect the dots between business and design.
- Develop a nuanced understanding of Visas capabilities and be able to apply them to clients business problems to actively engage with clients and co-develop meaningful solutions to address their challenges.
- Work collaboratively with internal and external partner teams to ensure alignment on goals scope and transparent communication.
- Collaborate with cross-functional teams Product Design Research and other functions in the development of new products & experiences using a digital-first mindset and contemporary design techniques of digital native companies (e.g. minimum viable product rapid development A/B testing and iteration).
- Energize and improve the status quo using creativity and intelligent calculated risks to deliver new products and processes that surpass clients expectations demonstrating new methods capabilities and mindsets.
- Articulate the possibility viability and feasibility of experience recommendations.
- Conduct and/or support in-depth market testing using various qualitative and quantitative research methods.
Behavioral Skills
- Strong communication skills. This designer should be able to clearly articulate their ideas and design decisions to a variety of audiences and stakeholders including strategy product and technology teams as well as junior to executives levels
- Exercises independent judgment with minimal direction from supervisor
- Able to collaborate with business partners and build upon their vision using sound design principles
- thorough methodical and exhibits an extreme attention to detail
- Strong organizational skills and attention to detail with the ability to prioritize and manage multiple projects
- Self-starter who brings energy and enthusiasm to the work environment.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Relocation assistance is not provided for this role.
Qualifications :
Basic Qualifications:
- 2 or more years of work experience with a Bachelors Degree or an Advanced Degree (e.g. Masters MBA JD MD or PhD)
Preferred Qualifications:
- 3 or more years of work experience with a Bachelors Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters MBA JD MD)
- 4 years of work experience with a Bachelors Degree in Design (e.g. Interaction Graphic Visual Communications Product) Human-Computer Interaction or at least 2 years of work experience with an Advanced Degree (e.g. Masters/MFA/MBA etc.)
- Experience working in design consultancies digital product teams or established startups which gives you a sense of how to interact with clients and collaborate with cross-functional teams.
- Portfolio Required: Please include a link to your online portfolio
Technical Skills:
- 4 years of work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced Degree (e.g. Masters/MFA/MBA etc.) preferably working in design consultancies digital product or established startups
- 4 years working as a product or digital designer as part of an in-house agency or cross-functional design or innovation team
- Strong fluency in digital design software including Figma FigJam and Adobe products
- Knowledgeable in human centered design thinking UX/UI principles service design and user research
- Experience in creating user experience maps service blueprints wireframes polished user interface design rapid prototyping and presentations that communicate strategy
- Strong understanding of accessibility principles
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
