Administrative Officer, Student Financials
Administrative Officer, Student Financials
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Job Description
Overview:
Full-time Fixed-term position until January 2026
Salary Level HEW 5 17% Superannuation
Based at the Melbourne CBD campus and hybrid ways of working
About the role
As Administrative Officer Student Financials you will be responsible for providing a high level of service and expertise across a range of systems processes and tasks managed by the team. You will work closely with the Coordinator Student Financials to ensure the smooth functioning of RMITs operational processes with a focus on the assessment of student applications for removal of debt.
This role works closely with professional staff across colleges schools and the Academic Registrars Group to contribute to the continuous improvement of the student enrolment experience at RMIT and occasionally provide enrolment support across Enrolment and Student Records.
Please note: Occasional evening and weekend work and restrictions on annual leave may be necessary during peak periods.
To be successful in this position you will have:
Demonstrated experience and expertise in the provision of quality student administration advice and services including a sound knowledge of relevant policies procedures and performance agreements.
Proven initiative and problem-solving skills and ability to work independently to quickly extract the priority issues and take action without specific direction where appropriate.
Demonstrated ability to contribute to the continuous improvement of systems and processes while meeting compliance obligations in a service oriented environment including the development or refinement of process documentation.
Effective self and work organisation skills including ability to work quickly but accurately ability to meet deadlines and handle pressure of work volume ability to prioritise own tasks and capacity to work as part of a team.
Demonstrated ability to build and maintain effective and productive relationships and respond appropriately to sensitive information and situations; including demonstrated cultural sensitivity and cross-cultural communication skills.
Demonstrated ability to use a range of information and communication technologies effectively including Microsoft Office software packages web and email software database use and management.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Group
The Academic Registrars Group (ARG) is responsible for a range of activities underpinning the student lifecycle from enrolment though to graduation. The ARG operating environment is highly complex in view of more than 82000 student enrolments across the University in both vocational and higher education programs at campuses in Melbourne Europe and Vietnam as well as at several offshore locations in conjunction with educational and industry partners.
RMIT has one of the highest numbers of international student enrolments within Australian universities; consequently compliance requirements are significant with State and Federal legislation imposing numerous and frequently revised regulatory obligations.
For further information about this position please see the Position Description hyperlinked below or contact Andres Betancur Vasquez (Coordinator Student Financials) via email . Please do not send your application to this contact.
Position Description - Administrative Officer Student Financials
Please note if you are viewing this advert from an external site please click apply and you will be redirected to RMITs Jobs website to access the Position Description at the bottom of the page.
#Li-Hybrid
Applications Close:
26 June 2025 11.59 pmRMIT is an equal opportunity employer committed tobeinga child safe organisation. We are dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements please contact Dani via or visit our Careers page for more contact information - are a Circle Back Initiative Employer we commit to respond to every applicant.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
