Account Manager
Account Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities
- Responsible for all post-sale activities as part of the customers journey including initial onboarding social strategy and QBRs.
- Cultivate strong long-term relationships with clients to enhance retention and loyalty.
- Lead the expansion and renewal processes for a diverse portfolio of customers.
- Collaborate with Solutions Managers to address clients technical requests and ensure they receive maximum value from our platform.
- Analyze client needs and identify opportunities for upselling and cross-selling additional features and services.
- Develop and maintain accurate forecasting and reporting.
- Follow and continually execute the Oktopost process for account managers.
Requirements
- 2 years of B2B experience in Account Management or a similar client-facing or selling roles.
- Proven sales experience with a track record of meeting or exceeding quotas.
- Exceptional presentation verbal and written communication skills.
- Strong organizational skills and the ability to thrive under pressure.
- Familiarity with Salesforce is a plus.
- Experience working in a SaaS environment is beneficial.
- Knowledge of the digital marketing and social media world is advantageous.
Required Experience:
Manager
Employment Type
Full-Time
