Area Support Advisor (Redeployment)
Area Support Advisor (Redeployment)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
- Suffolk County Council Riverside Lowestoft NR33 0EQ - Hybrid
- 24404 - 27 269 per annum
- 37 hours per week - Flexible working options available
- Permanent
This advert is open to current redeployment Suffolk County Council staff only
A great opportunity to join the Suffolk County Councils Directorate for Children and Young Peoples Services (CYP) in the capacity of an Area Support Adviser.
You will work as part of a small friendly team who have a key central role linked to the Local Authoritys statutory duty to ensure that young people successfully transition into post 16 learning and are offered support if they are not in education employment and training.
Your role and responsibilities
You will join a small and busy team which tracks and monitors the participation of young people in education employment and training. This will mainly include short telephone calls with young people and their families processing data returns and referring young people to frontline workers and third-party organisations for ongoing support.
You will use our bespoke Core database for all recordings but numerous other databases for gathering and sense checking information. You will work independently alongside other team members to ensure key CCIS deadlines are successfully met.
- make contact with young people for a variety of reasons which include: ensuring that they have an offer of learning for the new academic year and following-up if they leave post 16 education prematurely
- work with information from education providers and individuals so we can build up a picture of what our young people are doing once they leave compulsory education.
- work with various data systems used across CYP to search for and cross reference information.
You will need
- a personable and professional telephone manner and clear written English skills
- a keen eye for detail
- the ability to gather and impart information
- experience of databases and the ability to record information thoroughly and accurately
- an enquiring mind and be forensic in your approach to collating missing information and data
- the ability to confidently use Excel Word and Outlook.
You can view a full list of requirements in theJob and Person Profile (docx). If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.
The team
You will be an integral member of a friendly team of 4 people involved in monitoring the education and work related participation of young people as once they have moved from compulsory education to post 16 learning employment or training .
The Participation Tracking Teams purpose is to contribute to our statutory responsibility to support track and report on the participation of young people in post 16 education employment and training. We also view this as a wider piece of work around helping young people develop positive aspirations towards adult life career goals and independent living as appropriate. This role will give you an excellent opportunity to expand your experience of working within a local authority whilst gaining an insight of the range of services the county council delivers to support young people. You will have the chance to develop skills and experience that will stand you in good stead for a range of roles in a modern business environment.
Empowering Everyone
Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report.
For more information
Please contact Jayne Bushell (she/her) for a casual conversation. You can reach her by calling 0 or emailing .
How to apply
Step 1 - Read the Job and Person Profile (JPP) (docx).
Step 2 - Click Apply Now to start your online application.
Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.
- Give an example of how youve used a database or digital system to support your work. How did you ensure the information was recorded accurately and securely
- Describe a time when you had to deal with a challenging or emotional call from a young person or parent. How did you handle the situation professionally
- Give an example of how you gathered and cross-referenced information from multiple sources to build a clear picture of a young persons situation.
Step 4 -Upload a CV (without name and personal details).
Please note:Without a supporting statement and CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailingor calling0.If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11.30pm 24 June 2025.
Interview date:26 June 2025
This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
Required Experience:
Unclear Seniority
Employment Type
Full-Time
