Insurance Solutions Specialist - IFL
Insurance Solutions Specialist - IFL
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Job Description
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.
Job Description
Get To Know Us:
SS&C Technologies is the worlds largest independent hedge fund and private equity administrator as well as the largest mutual fund transfer agency. SS&Cs unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.
Why You Will Love It Here!
Flexibility: Hybrid Work Model
Your Future: Salary Continuance
Work/Life Balance: FlexibleTimeOff
Your Wellbeing: Private Health Insurance discount Primary & Secondary Paid Parental leave Death & TPD Insurance
Diversity & Inclusion: Committed to Welcoming Celebrating and Thriving on Diversity
Training: Hands-On Team-Customised including SS&C University
Extra Perks: Discounts on fitness clubs travel and more!
What You Will Get To Do:
The Insurance Solutions Specialist is responsible for coordinating and administering insurance-related services for corporate superannuation clients employers (where applicable) members and beneficiaries.
Manage end-to-end insurance application and underwriting lodgement processes including communicating insurer decisions and updating member accounts.
Prepare and submit claims documentation follow up on outstanding requirements and coordinate referrals to the Trustee Services team as needed.
Oversee the full lifecycle of insurance claims ensuring timely and effective communication with insurers clients claimants members beneficiaries and their representatives.
Support initiatives such as Protecting Your Super and Putting Members Interests First and ensure timely updates to member insurance accounts.
Provide empathetic compassionate support to vulnerable clients ensuring their needs are met with professionalism and care.
Drive continuous improvement by capturing key data refining processes and contributing to system enhancements.
Respond to inquiries via the insurance phone line and Help Hub Chat including participation in early morning and late shift rosters as required.
Uphold and embody SS&Cs Core Values Accountability Respect Innovation Focus and Community in all service interactions.
What You Will Bring:
23 years of experience in the insurance and superannuation industry with a focus on claims and/or underwriting administration (preferred)
Experience in superannuation fund administration (preferred)
RG146 accreditation is advantageous
Solid understanding of superannuation and insurance-related legislation
Proficiency in Microsoft Word and Excel (basic to intermediate level)
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. Its important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website @ explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
