IT Manager
IT Manager
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Job Description
Welcome to Geoquip Marine we are global leaders in offshore geotechnical engineering providing innovative and reliable solutions to the offshore energy renewables and infrastructure sectors. With a fleet of state-of-the-art vessels and advanced geotechnical technology we specialise in seabed investigation data analysis and engineering expertise that enable safe and efficient offshore operations worldwide.
Why Join Us
Our growing IT Team is looking to hire the next IT Manager who will be responsible for managing the relationship with our external IT helpdesk and all other IT-related service and hardware providers. As our IT Manager you will also be responsible for setting up an IT Strategy advising on policies and procedures concerning the security of the Companys IT systems and users applications and users conduct on IT matters and their use of applications. Lastly you shall also troubleshoot computer problems to determine source and advice on appropriate action.
What youll do:
- Identify and communicate the latest IT trends as well as internal user satisfaction and communicate these (with recommendations) to the Senior Management Team (SMT)
- Business relationships support troubleshooting with IT Administrators and external IT service providers to determine the source of computer problems (hardware software user access etc)
- Liaise between staff and external IT stakeholders to resolve issues.
- Oversee the development implementation and communication of GMs Cyber Security strategy.
- Train users on IT-related applications
- Own the Efficiency and effectiveness of IT platforms and applications and ensure relevant licenses are maintained.
- Implement projects for software applications.
- Good quality of service to internal and external clients
- Maintain IT assets on the vessels and in the office and ensuring relevant registers of assets are kept up to date.
- Staff on- and offboarding
- Ensure consistency in the acquisition of hardware/software.
Make recommendations and provide advice on the following:
- Company software/application purchases
- Policies and procedures concerning the use and security of IT applications and systems
- How to document resolutions for future reference
- Hardware required
Who Were Looking For:
- Bachelors Degree in IT or equivalent experience with strong proficiency in Enterprise IT services and Microsoft Windows operating systems .
- Proven experience in leadership within a team in areas such as IT Service Desk Support IT Project Management and Service Delivery across dynamic environments.
- Advanced understanding of business applications with the ability to quickly learn support and troubleshoot software hardware and network-related issues.
- Strong analytical and problem-solving skills with a technical mindset and the ability to prioritise and manage workloads effectively.
- Excellent communication skillsclear proactive and confident in engaging with both technical/non-technical teams and external providers.
- Demonstrated ability to build and manage business relationships while maintaining a customer-focused professional attitude.
- Flexible adaptable self-motivated team player who thrives in fast-paced settings and consistently collaborates to achieve shared goals.
- Full Drivers Licence to travel to our sites in the UK (Bristol Laboratory Cornwall & Vessels when docked)
- Valid Passport required for limited international travel to vessel or our St Gallen office (not a frequent requirement).
Our technical environment:
- Approx 800 international users
- Windows iOS and Android
- Microsoft 365
- Azure
- Intune
- Teams
- SharePoint
- Virtualised Servers and Hybrid Cloud
- ITIL Service Desk (Manage Engine Service Desk Cloud)
- ITIL Highly desirable
- Project Management & Networking experience would be beneficial
Whats in It for You
- Opportunity for career growth Gain valuable experience in a growing sector with career development opportunities.
- Be part of an innovative and growing company making an impact in offshore geotechnical solutions
- In return a competitive salary is on offer along with the benefits below.
What can we offer
- Flexible working
- Private Healthcare with Eye Care & Dental Income Protection Life Assurance
- 5% Employer Pension Contribution
- Highly competitive salary
- Salary Sacrifice - Cycle to Work Scheme.
- Gym Membership Scheme
- Join our People and Culture team for fun employee events
Employment Type
Full Time
