About SPOCTO
Spocto () a Yubi Company ( is a big data analytics company on a mission to revolutionize the digital debt collections industry. As a fintech company that uses Artificial Intelligence (AI) & Machine Learning (ML) to enhance customer reach engagement and interaction; Spocto is a pioneer in disrupting the debt collections industry with intelligence. With a purposeful approach towards digitizing rural India through banks & NBFCs our solutions are already test marketing various products to revolutionize eCollections. Our spirit of innovation & passion to help organizations create greater business impact is reflected through our domain expertise success rate client confidence and newer age solution driven approach towards the business. With proprietary algorithms we strive to bring dignity into the debt collections process ensuring better customer experience and resulting in improved customer relation and retention.
As we continue to grow and disrupt the market through our innovative solutions we are now part of Yubi - India s first and largest institutional debt platform that provides full-stack debt infrastructure across discovery execution and fulfillment.
In March 2022 Yubi became India s fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. Backed by marquee investors like Insight Partners B Capital Group Dragoneer Sequoia Capital LightSpeed and Lightrock we are the only-of-its-kind debt platform globally revolutionizing the segment.
Inviting applications for the role of Associate-Key Account Management(Platform Sales)
Key Responsibilities
- Manage and support a portfolio of high-impact clients across banking lending payments or digital finance segments.
- Build deep consultative relationships with stakeholders on the client side (product tech operations strategy).
- Monitor account health usage and satisfaction metrics to proactively identify risks and growth opportunities.
- Serve as the voice of the customer internally to influence product engineering and operations roadmaps.
- Partner with internal teams to resolve operational or technical issues with speed and precision.
- Conduct quarterly business reviews (QBRs) performance analysis and strategic planning with key accounts.
- Negotiate renewals upsell value-added services and ensure commercial alignment.
- Stay up to date with market trends competitor moves and regulatory developments affecting client strategy.
Requirements
Qualifications:
- Bachelors degree in Business Finance Economics or a related field (MBA or equivalent preferred).
- 3 5 years of experience in key account management B2B client success or partnerships in a Fintech SaaS or financial services setting.
- Strong analytical mindset with proficiency in Excel PowerPoint and CRM systems (e.g. Salesforce HubSpot).
- Excellent verbal and written communication skills including experience in stakeholder engagement and presentations.
- Ability to navigate complex client organizations and influence senior decision-makers.
- Passion for innovation in finance digital products and technology-driven business models.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability or age.
At Yubi People are at the core of the business and our most valuable assets. Yubi is constantly growing with 1000 like-minded individuals today who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come join the club to be a part of our epic growth story!
What we look for: Minimum of 3 years of sales experience in the fintech, banking, or financial services industry, with a focus on B2B sales of complex software or technology solutions. with at least 2+ years focused on selling to Banks/NBFC or Fintech or BFSI segment in India. Proven track record of successfully selling FinTech solutions, preferably in the areas of credit underwriting & risk assessment, lending or financial services, to banks/Fintech or BFSI clients. Strong knowledge of the BFSI sector, the Forensics industry, with a deep understanding of the credit evaluation process. - including financial analysis and ratio analysis to check creditworthiness of any company/business. Sound Understanding of banks/NBFC/Fintech structure (verticals/segments), pain points, and decision-making structures with clear focus key decision makers. Excellent communication, presentation, with strong negotiation skills. Should be to influence decision making with internal & external stakeholders. Ability to navigate complex sales cycles and build relationships with senior-level stakeholders internally as well as within banks/NBFC/Fintech and its segments/verticals. Familiarity with the BFSI landscape in India, specifically credit risk assessment technologies and tools. Ability to travel as needed to meet with clients, attend industry events, and oversee business development initiatives. B E / B Tech graduates only!
Education
Bachelors in Engineering / Technology a Must!