Customer Service Representative
Customer Service Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
BlueScope is an Australian-born global success story spanning 18 countries with a team of over 14000 people. Were driven by innovation and are proud that the technologies in our products and brands like COLORBOND steel inspire and protect everything from hospitals and bridges to stadiums and homes.
The Opportunity
Come and discover the opportunity to join our Fielders business in our Gawler team as a Customer Service Representative. With a proud history starting in Adelaide today Fielders manufactures and markets steel building products across Australia. We deliver customer-inspired outcomes that support architects engineers builders installers and property owners in creating their vision.
Our supportive customer-focused team at Fielders has a passion for service and team interaction they represent the face of the business. In this role you will bring your experience and willingness to learn in order to support the team. You will interact and manage internal and external customer enquiries and relationships; either in person through phone calls or through emails. As a self-motivated quick thinker you quickly adapt and can juggle more than one task at any given time.
This is a Monday to Friday 7:30am 4:00pm day shift opportunity.
What Will You Do
This role will offer variety and scope for an enthusiastic team player who enjoys the full spectrum of a busy workplace. In addition to general sales and customer service duties youll be responsible for the following:
- interact with customers and manage those relationships and enquiries either face to face via phone and/or email
- collaborating with internal stakeholders including marketing warehouse and sales departments to ensure customer expectations and requirements are met - including product specifications special packaging and delivery timetable
- prepare and follow up on customer quotes whilst supporting our sales teams and branches across Australia
- providing internal support and regular feedback to our sales teams with customer and competitor information
- resolve issues and seek ways to improve the customers experience
- ensure that tasks are completed in a timely manner and systems updated accordingly
More About You
You will enjoy working in a team environment and bring:
- excellent communication negotiation and interpersonal skills
- a strong customer focus with the ability to resolve issues effectively and efficiently
- the ability to pick up new and custom IT systems quickly
- a proactive approach in building constructive and effective relationships
- a high attention to detail and ability to complete multiple tasks simultaneously
- a commitment to your own safety and well-being while caring for others
Whats in it For You
- Ongoing career development opportunities
- Ongoing trainings
- Employee benefits with discounts on health and wellbeing products and services
- Team lunches
- Team building activities
- Employee Assistance Program
Come and discover us at can make a world of difference.
Applications close Thursday 3rd July 2025
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
